Customer Ratings & Reviews

Worker at the store was very helpful. I was buying my son a gaming console for Christmas and had little knowledge about the difference in consoles. And the young man was quick to help me make the best purchase possible.

Everything that I brought to geek squad, they were able to fix it right away. Would definitely recommend their services

I’m using for my play station only for now so I can use for my tv also ?

Great service and definitely worth every penny. This really gives me the piece of mind knowing I can get some help and my ps5 replaced incase of any issues

I love my geek squad membership. If they can’t fix it, they’ll replace it. It doesn’t cover stolen stuff which sucks other than that I recommend it

I will always purchase the protection plan from Best Buy. I've had to use it several times and they do not disappoint. They have the best hassle free, protection plan hands down.

Glad i bought it. Would recommend to everyone in case something happened.

If you invest in any pricey products, invest in a protection plan! I never go without buying a protection plan for my devices; you never know what can happen. I had a protection plan for my tv, and was able to have it fixed at no cost to me.

The agent explained what the geek squad protection helps if your items was damage.

like that it is protected for two years really worth the extra money

Never know when you are gonna need it and for a large purchase it is worth ir

They are not too shabby compared to other coverages

This is a great way to ensure you items mostly for stuff like this your not sure if the quality is very good and this will help you get a lot more advantages and be able to get you item replaced or fixed

I was told by others people that I wouldn’t be able to claim my ps5 remote on my Geek squad protection plan and I would have to buy a new remote (STICK DRIFT) but Best Buy employees help me set the claim and now I’m just waiting for my new remote to arrive in two more days

The sales staff were great and nice. Best Buy is the best for all gadgets

I highly recommend this option for anyone spending this level of money on anything electronic. Can come in handy for a variety of reasons.

Haven't had to use it yet but it's great knowing it's there

Hopefully i wont need the warnety in store service was amazing i asked the guy if he had any ps5s an he said ye i think we do follow me an bam next thing you know i was out the door with a ps5 not to msntiom it was black friday it was MADD BUSY give that man a raise hahahahah

agents made getting warranty a breeze especially with a big product like the ps5

I am a firm believer in buying the geek squad protection with every product they offer protection on! I bought the geek squad protection plan on a keyless entry system i had bought when i was living in Virginia and had the geek squad install it. About 1 month later I moved to Houston TX and started having problems with the system. I took my car to a local Best Buy and the geek squad fixed my car with no problem. I was very surprised! I was halfway across the country and that didn't matter. They fixed it anyway! For this reason I will always buy protection through the geek squad!