Customer Ratings & Reviews

Fast service with attention to detail. Fast turnaround time.

I've used this plan before a long time ago when my X-box 360 fail and I was able to get it replaced with no issues, so it was a no brainer to get this for my PS5 just in case. With all of the hardware issues and software updates these days you never when an issue will brick your console.

Feel secure with the added protection plans Best Buy offers. Fortunately I have not had to use one yet but provides peace of mind

We love our new electronic calendar maybe a little tricky at first to figure out but not hard, and we use it all the time

Always buy the protection plan with a major purchase. Best Buy has the best plan I have ever purchased. I have had to use it with a prior purchase and my item was replaced with a brand new one. No hassle, no questions just simply replaced on the spot!

The customer service when buying my ps5 was amazing and helping me set up my Best Buy card was amazing thanks Best Buy!!

I just wanted to make sure my bases were covered for my PS5. I haven’t had to use it for that; I did, however, have to use it for my laptop once, and they did a great job getting it back working for me, and they are very efficient.

Yeah it’s good to have even if you don’t ever use it.

I think it is an excellent choice to protect my console from possible future problems, in fact the seller recommended it to me a lot.

Sweet accessory you should grab it takes care of almost everything for the next 2 years

My PS5 controller had stick drift & I went to Best Buy to try to get it fixed or replaced & they replaced it. In my opinion it's worth it to have a peace of mind for anything you really wanna have protected

Great protection service which I would highly reccomend if purchasing a console like item.

Clutz like me or you keep your PS5 Pro out bc it can run hot, then this is for you! Really helps!

S/o all the geeks, idk how to fix stuff so they're kinda cool.

Give me and my husband a piece of mind to know the product is protected

Best experience I ever had very respectable and professional

Getting the Geek Squad Protection is the best thing you can do for any of your devices. having peace of mind that if there is an accident with my PS5 geek squad has my back.

When I was buying my PS5 I was asked if I wanted protection and he told me if any problems that come up geek squad will help. And if anything else happens I can bring it back. Honestly I have a great history with Best Buy so this was a no brain for me. Plus it’s always good to have that extra piece of mind.

I had a great experience they answered all of my questions very professional and I would definitely come back

Team very professional and with excellent knowledge