Customer Ratings & Reviews

I think this a great option for peace of mind just incase the device stops working.

This PS5 had worked properly and just been amazing to play since upgrading (I would recommend the geek squad protection as well)

Purchased afterthefact on an online/pickup at store purchase. Employe added to my purchase and it was quick and painless. I hope to never use it!nut it's nice having the peace of mind on a $700 purchase.

I have always put the geek squad warranty on my products. Gives me peace of mind. Having used the warranty on other consoles and seeing how quick and easy it was to get things replaced this was a no brainer.

From purchase to claim I have no worries at all about my device. From fixing to replacing there are no issues with the process.

Would recommend the protection plan. I haven’t had to use it but got it just to be safe.

Always have done an amazing job giving me returns or fixing my electronics.

Great to have this protection I have already used it and it saved me buying again

Extra warranty is always the best option to take. Theprice was excellent.

I have this on my LG 65"C9, PS5, speaker system. Highly recommended for electronics IMHO. Better safe than sorry in my book.

Peace of mind purchase for the Ps5. Not pricey at all and covers a lot. Never know with these electronics.

Pick up was quick and flawless definitely recommend using the service.

Gotta have a protection plan never know what might happen accidents do occur

Having issues with CFS after 10 prints, Reached out to Creality and they are trying to figure it out.

It Is a good PlayStation for a New player. It Ruins Smoothly . There hasn’t been any problems. I love it . I play Everyday With it

It’s pretty expensive and I don’t even think I’ll use it

Havent had a reason to use the service yet but when i do ill let youll know

Totally overpaid would not recommend doing it to nobody totally a waste of money

Geek Squad is absolutely amazing! Their service is fast, friendly, and super helpful. When I had an issue with my PS5 from Best Buy, they made everything easy to understand and walked me through each step of the repair process. The staff really know what they’re doing — professional, polite, and always ready to help. The protection plan was totally worth it! It gave me peace of mind knowing that if anything went wrong, Geek Squad had me covered. They handled everything smoothly, from checking the warranty to setting up the repair. Final Verdict: Geek Squad is top-tier when it comes to customer support and product protection. They truly care about helping their customers. Big thanks to Geek Squad and Best Buy for keeping my PS5 in good hands!

Dear Best Buy Team, I am writing to express my sincere appreciation for the outstanding service I recently received from Geek Squad. After purchasing a new device, I decided to take advantage of Geek Squad's support services, and I could not be more impressed with the level of professionalism, expertise, and convenience they provided. From the moment I contacted Geek Squad, I was met with friendly and knowledgeable technicians who took the time to understand my needs. They guided me through the setup process, ensuring everything was working smoothly, and went above and beyond to offer valuable tips and advice for optimizing my device's performance. It was clear that their team is both highly skilled and genuinely passionate about providing top-notch service. What truly stood out was the attention to detail and the personalized approach I received. Geek Squad technicians made sure all my questions were answered and that I was completely comfortable with my new equipment before finishing the session. The convenience of having access to expert support, both in-store and remotely, makes Geek Squad an invaluable service. Based on my experience, I highly recommend Geek Squad to anyone looking for reliable tech support, troubleshooting assistance, or installation services. Their commitment to customer satisfaction and technical excellence has earned my trust, and I will definitely be using their services again in the future. Thank you, Geek Squad, for delivering such exceptional service!