Customer Ratings & Reviews

It is always good to have someone to help you if something goes wrong.

I haven’t really needed to use it but it’s a nice option to have

Having the warranty and the geek squad helping me was such a pleasure and very happy that I purchased this from Best Buy. I definitely recommed to buy Best Buy and get the warranty

One of the best things you can purchase when buying items from Best Buy.

I’ve not needed them with this TV, but they have been great with other items I have purchased

Nice to know if anything breaks the geek squad will help me out

Geek Squad is amazing they always keep their word get things done in a timely fashion I have always bought this plan and I have never once been let down by them

The agent geek squad are good and I like it so much

Bought the protection for the TV and used it once when the motherboard got fried. Best purchase.

Very helpful and fast response online and in the store

adding this to all my pricey electronics purchases has given me added redundancy for any failures. Since gaming headphones and controllers go out quite a bit. i use this for headphones and game controllers as well.

Awesome service. Awesome employees who were nice, mannerable and very helpful.

My ps4 broke down. It wouldn't play the game so I took it in to geek squad and they couldn't fix it. Thy gave me a whole new ps4 bundle included a game! And gave me new controller with the old one all used up. I was also in luck because my charge cord was broken and they replaced that too!! Such a good plan to get with such a big game console purchase!

Can't say good enough things about this exchange program. They are the ONLY reason I don't go to Costco for my electronics. I have items replaced multiple times for defects and NEVER had an issue. They either repair or replace or give you the money value to upgrade if you wish. Only worth it for items over $1000 or high use items.

The 2 Year Geek Squad Protection is great, because I don't have to worry if my Play Station 4 goes bad. Meaning the Geek Squad is a great service to have, so I can take my Play Station 4 to them to fix if my system malfunctions. Thank You Geek Squad and God Bless You abundantly! Have an awesome week all you out there in computer land! :)

Everything is easy to understand and set up, they will answer any questin quickly.

service was great! sale person helped me out with everything i was looking for.

Geek squad service is top notch. Glad to know I can get help and service on products when needed.

This warranty definitely came in hand and played a nice role in my situation at the time honestly I don’t know what I would have did without me got a brand new game same day

If you’re Clumsy and you’re gonna break it then you should probably get this