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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3018 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,018 reviews
  • Rated 5 out of 5 stars

    I got the 2 yr replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents will fix or replace the ps5 anytime within the two years if it breaks or quits working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably not a helpful review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, to be honest, fortunately I have not had to use this yet and hopefully I never need to but I have had the opportunity to talk with geek squad a few times and get help at the store. I spoke with them about how to set up a tv that I bought and then about some settings with a PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to buy for peace of mind when purchasing something you do not want to purchase again (or at least until the newer version comes out).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pay for it self only thing I don’t like is it a one time replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend purchasing. It is worth it with any electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV correctly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help quick response time fixed me up every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have a warranty just incase anything happens. Always safe to have a backup plan just incase any of your devices doesnt want to work properly. Hassle-free

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super thankful for having purchased the warranty through Geek Squad. My PlayStation decided to turn into a brick 1 year after purchase and the warranty covered a complete new system. Sad it’s a one time use for as expensive as it is but I’m glad none the less. Would have given 5 stars if it was cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation, 5 protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, it's the best. Help me out very professional and quick... Their protection plans are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price helps cover accidental damage sent in an email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I've ever spent. It gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have when making big purchases. When ever i have had an issue...they are quick to fix or replace an item. Security blanket as stuff happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always better to have extra proteccion for you big and loved appliances and consoles. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding,geek squad helped me with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with the more costly electronics. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I havent had the chance to use my geek squad protection on this item yet. But being a person who loves technological devices I prefer going with the best protection that anyone can offer for my product and that protection is the Geek Squad protection from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel secure knowing the item that I purchased is covered & if anything happens in the next 2 years I’ll be able to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service very helpful and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are awesome, very professional and efficient

    I would recommend this to a friend