Customer Ratings & Reviews

If possible and depending on the item, I always purchase Geek Squad protection. In fact over the years, I have had to use it a couple of times and Best Buy was great about replacing my item.

So happy we got this plan just incase anything were to happen

Love the geek squad just wish they traveled to our area which is 120 miles from 2 different stores in 2 different directions. Very disappointed!

Geek squad is always there when it comes to all and any tech support I need. Very knowledgeable, kind, and just all round rockstars!

Geek squad couldn’t help and told me to go through Sony on fixing my ps5. Was kind of a PITA to have to deal with Sony but GS was helpful in directing how to go about getting my repair done.

[Employee of bestbuy] Got a refurbished ps4 from these guys and it worked perfectly, saved alot of money.

When I thought the console was not working I was able to bring it back and they took it back with no problems only to find out that we had to update the console in order for him to use it

Always friendly and professional..................

Always good to have from tech support to installation and more

I trust that geek squad will replace if need be in the future

This item was great purchase would recommend buy I here at best buy

[Employee of bestbuy] Perfect coverage for my PS5 I have kids and I know this is definitely something I’m going to need. Thanks Best Buy

I love getting this feature because it gives me an ease of mind in case anything happens and I need replacing

Great representation at my local Best Buy store in Fayetteville Arkansas! Great job team

i didn't need it but it provides a peace of mind that is needed.

No problem tv look great. Sounds great. I love the Bluetooth on the tv.

Excellent for any console highly recommend it. A+++++++++++

is very nice staff i went to check what is wrong with my air pods after they check they give me new one that's so cool

Geek Squad is always very helpful and have a friendly attitude. I trust them to fix and prices are good. I have scheduled many times and left satisfied.

Good to know that if something happens that the product can be fixed or replaced. I had bought a PS4 for last Christmas for my son and didn't buy the protection plan and the electricity surged and fried it even thou it was plugged into a surge protector strip. When I explained this to the Best Buy employee he offered the protection plan.