Customer Ratings & Reviews

First time putting this service on any electronic i hope i dont have to use it but if I do I will let you know.

Very satisfied with the protection plan. Friendly service but had my PS4 serviced but when I got it back they forgot to install the software so it doesn't work at all. Haven't made it back in to get serviced due to covid-19.

The picture quality versus the cost is well worth what u get for price. I was amazed at how clear the picture was!

So happy to have y’all at our disposal thank you so much

It was worth getting in the sense they replace the money you paid for it with a best buy gift card if your system messes up. But its not enough to cover a new system at all. They said the ones i bought are old versions and now there are updated ones. It left my 2 sons without gaming systems till i can save up $200 more for each kids game system.

I haven’t really utilized this service but it gave me piece of mind to get it when I got my ps5

It's always a peace of mind to have the extended warranty from best buy, trust me I know what I'm talking about and because of that every thing I buy there I have the warranty, problems can happen and if they do, I don't mind :)

Great protection for my ps5. Peace of mind that is great for the price we paid on a ps5.

I added this service to go along with the PS5 that I purchased for my daughter. I’d rather her have it and not need it versus not having it and needing it.

My son loves it and is very happy with it and is glad we got it

Love having a back up plan it makes me feel safe knowing my things are.safe

Best Buy customer service has always been absolutely amazing and are always helpful and definitely know their store and product information

I like to buy many things at Best Buy, they are very friendly and very professional, I am very happy to be a customer

Best geek squad they know how to fix everything I give them 5 stars

My PS4 just shy of 2 years finally died. Had I not bought this protection plan I would've been out of pocket to replace it. The best part is you get the entire original purchase price refunded on a gift card, not just what it cost today to replace it. At $2/month, it's a no-brainer.

I got a two year protection plan for my new PS5, I haven't had to use it yet lol

Ps5 ftw best gaming console in the market. Super fast speeds

Helps if somethings wrong that’s very good like if something breaks accidentally

Have not yet had to use this, but glad i have the prote tion incase something goes wrong!

Thank you! I hope I never need to use my PS5 protection plan!