Customer Ratings & Reviews

It’s so good i like it and my kids enjoy it and the controls feel soft

Bought this for the ps5 I got from here. With it being a brand new console, I feel much more at peace knowing geek squad is on call if anything were to happen to it. Truly recommend for any expensive and applicable purchase!

These have not failed me yet. I won’t buy the total tech support plan because you have to purchase it every year and I would want to have the option to upgrade to a longer plan if available

Always get warranty on this type of things games and other things give out when you play all the time now you can play as much as you want and not worry about a thing.

I highly recommend getting the extra protection on appliances or pricey items. Had it for a refrigerator that was purchased from Best Buy as well and it was really easy to deal with them. Also got money back for all the spoiled food. That was a nice added bonus.

Get service here, always recommend it for things like consoles and headsets and is a good time frame for price

Haven’t needed to use my warranty yet but they explained to me that it covers any damage done to the system so that’s good.

i didn’t even use this but i know if i broke my mouse i would have been happy to get a new one for freeski

I always suggest geek squad for any age, especially kids and teens. Wouldn't purchase anything without it.

So happy I have the added protection for my ps5 console the geek squad answered all of my questions in regards to having that added and how it all works

Extremely important for any purchase from either home audio video gaming or anything etc. computing I believe any device that is electronic should have a warranty as a safeguard a very much highly recommended edition

Love I had a problem with my ps5 they did wonders to get it back working

i have not used it yet i hope i dont have too.. but as expected from gueek it should be an easy transaction quick repair

Always good to have just in case you have some crazy situation take place a year or two after purchase. I've had several scenarios where a year and a half later the item went out and luckily they were able to just replace it.

Excellent customer service, they helped me special order what I wanted. Best first experience in electronics.

I always buy the replacement plans for anything I buy at best buy. It allows you to have piece of mind. I had errors with my previous PS4 so I brought it in and they exchanged it for a new one. The best part is I had the older 500gb one they gave me the newer slimmer 1TB.

Works perfect and no issues whatsoever definitely recommend

Amazing product I would recommend to those looking for this item

[Employee of bestbuy] Very Good plan, most definitely would recommend just to be sure

It was easy to install but this product provides ease of mind knowing if you have problems to get it fixed.