Customer Ratings & Reviews

So glad I got the protection plan. My son spilled coke on mine but tan is to Geek Squad I was back to playing in no time!

This is an good investment if you plan on having to replace an unit. Nothing wrong with having a little extra insurance just in case of an accident. I’m sure the geek squad will take of any issues.

I always get the Best Buy geek squad protection! They are extremely knowledgeable and I believe they have one of yhe best warranties! I recommend it to everyone that purchases a higher end product from Best Buy. They have always covered any promblemd i msy have!

This was a great purchase for my PlayStation and the price wasn’t bad that you Best Buy

I purchased the 2-year Accidental Geek squad protection insurance together with my PlayStation 5. I hope I don't have to use it, but just in case something does happen, I know it will be protected.

I’ve heard fantastic things about Best Buy’s warranty I am super happy with my purchase

Love the 2 year option!! Great for mistakes that can happen in life.

The geek squad is amazing, I came in For a broken controller and they sent me a new one

I like the protection of having my problems protection

Bought this along with my PS5 console just for peace of mind since this is the initial release, and in the case the console or controller may not work.

Excellent, & if it's damaged in transit or anything. It can be replaced quickly & easily.

Great service and quality for the reassurance that you get

I always get geek squad for anything over a few hundred dollar. I have always had a great experience either getting my things fixed or replaced. A MUST when owls cost hundreds to thousands of dollars.

EXCELLENT CUSTOMER SERVICE!!! ALWAYS SO HELPFUL & ALWAYS FIX THE PROBLEM!!! THANK YOU ALL SO MUCH FOR YOUR HELP!!!

With families and kids things can get chaotic very quickly and accidents DO happen, it's an instant relief to know that if the kids were goofing off and the product got dropped that it would be covered or if you need a virus cleared out they can fix it!

They help me founf out one of my devices was not going to be sent to me

Very knowledgeable. They helped me install some protection and showed me things I didn't know. Did not make me feel dumb asking simple questions.

The staff was very helpful, they solved all my doubts

If you have any type of electronic device you have to get the protection plan. You never know what can happen. Especially with kids around. I had to replace one of my Nintendo Switch because my son dropped it.

You’re buying an expensive system. It’s great to have piece of mind