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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3030 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 3,030 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at their jobs they can fix anything if its repairable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Merchandise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Great prices! And best of all, great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ps5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought cant wait to use and play with my siblings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the 2 year warranty! You just never know when you’ll need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Last Minute

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a last minute PS5 Spider-Man bundel For My Son

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this product service to anyone that purchased from this establishment. It’s worth it. It saves money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection gives great peace of mind. The coverage is clear, activation is easy, and the support team is helpful. Definitely worth having for expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Answer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chat with them through text to get the protection. Easy and effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this just in case something happened to the PlayStation. It is good to have we have not had the need as of yet to use this but it’s comforting to know it’s there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good perfect perfect condition. Perfect everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service plan only works when you need it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the service, just paid for it. I trust it will work. I will not use it on Hickory. The worst bustbuy Ive ever dealt with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and attentive. They take any issues you are having seriously and are quick to resolve them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this protection plan for my Astros a 50 headset and they got messed up and I took them back and they replaced them with a Set of new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty for ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. But if I do I’ll be glad I got it. It’ll cover any breaks due to spills, drops or any catastrophic events.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convinient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use it and i really like that ists a fast respone to any issue sometiems it expensibe so uou have to check the value of the item first to see if its worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice additive for items bought, i didn’t need to use it but it definitely is nice knowing you could get your $500 item replaced or fixed for a small extra charge compared to the price of the item you bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance made sense!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way the coverage was explained to me made me feel like it was a worthwhile purchase to cover the PS5 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this, I have only had to use it once, but they replaced my item immediately. I love this because it saves you in the event of an unexpected error or malfunction . You do not have this you have to pay full price. They are always so nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for most purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly never had to use the protection but the ease of mind is awesome and I hear good things about their services and value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with services, quick and easy accommodation, always good to have plans

    I would recommend this to a friend