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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3018 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,018 reviews
  • Rated 5 out of 5 stars

    Mmmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cool because if something breaks they fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just incase, you never know what might happen:))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the event something happens to the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Groovy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always capable and communicative. Never had a bad experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet but will if I need too hope I never will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here , the policy gives me peace of mind .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me a piece of mind knowing that I have protection for my electronics in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Helpful to have! Customer service and the service provided. Very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great system. I had to send my launch system to Playstation directly because it had graphical, cpu and rest mode issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bought protection program The better and most important they replace it for accidents or when products suffer electrical failure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use yet but im glad i did they offer alot of assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very glad that I purchased this, along with the PS5. Ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have the peace of mind with geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years ive bought this on many items and have had great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped replace my PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long wait time but overall good service. Would recommend for higher priced items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the insurance never know when you may need it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Solid coverage.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Never have an issue with the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have just in case. I got my ps5 controller replaced with a new one after one of the controller triggers broke all of a sudden

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely comforting knowing that your devices are covered in the event of a mishap, and that you can easily get a repair or replacement through geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice and I’m glad I choose this one!!

    I would recommend this to a friend