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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3018 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,018 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a product that I am very glad is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained the warrenty in detail . Good coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind is really priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to know that I am covered by the capabile techs @ geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also good purchase for you to get just in case of anything happens

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 yr Geek Squad Rip off

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 Console Warranty was still good and I had this 2 yr geek squad which I paid $79.99 for. I couldnʻt get a replacement PS5. Geek Squad worker said I had to pay $100 more for a replacement PS5 ? Since they were out of the one I had. They cheated me out of my money. They gave me a gift card for $471.19. When I paid $554.95 and they canceled my 2 yr geek squad so I lost out of $79.99. Bad Customer Service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get insurance on the PlayStation so I got this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son was very surprised! He loves his PS5 he sits in his new Rocker chair and plays on his PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buymore is my favorite store, AKA BestBuy,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nerd herd has always, been good when needed their assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has a great warranty program. Everyone thinks they don’t need it until they do. Just buy it and save your worries for something else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me get my computer fixed for pennies on the dollar!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] 1000% worth it for any new product in case of any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been happy in the past with the added Geek Squad protection,I’ve had several items replaced that was outside the manufacturers warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my decisions made.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly! Very informative! Will definitely do business with them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gf loves the geeksquad service, they quickly and efficiently solve issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to cover my PlayStation 5, I have kids so anything is possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It’s great never give me a problem for a second and i have been using it for over 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gracias

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente producto, el precio es ideal para la calidad que ofrecen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast to get and not expensive for protection much needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this protection plan a lot since my 7 yr old kept cracking the screen to his tablet and best buy fixed it every time and when they couldn't fix it they replaced it with a brand new one .

    I would recommend this to a friend