Customer Ratings & Reviews

Great way to protect your items i mean why would you not want it. Makes sense

Good to have on some of my bigger items. They have been fair with me when problems arise.

No better competitionoutside outside Geek squad protection plan. Highly recommended. Any problems a replacement will be available ASAP.

Better to have it and not need it then to need it to not have it!

Geek Squad is a good way to take the nervousness out of buying a computer and wondering if it'll always run at top quality I would definitely recommend

It was awesome and it was perfectly fine and I loved it

For the price you can’t really beat this. It’s one of those things where you hope you don’t need it, but are glad you bought it when you do

Worth it for any big purchases at BestBuy. I had one with both of my playstation 4 pros and they did a excellent job at getting them fixed.

These gaming units get used so much I highly recommend the extended warranty. The factory warranty is only a year and only covers some items. This is a must have and worth the piece of mind.

Would recommend incase of any issues. Really should consider getting geek squad protection!

it always puts my mind at ease when I have protection on my devices.

Amazing! This product is well worth the money! Might get another!

First time purchasing geek squad protection. I feel confident with the purchase. I will get geek squad protection on all future purchases

I love devices with geelsquad protection I'm able to enjoy them for a longer period of time with the thought of mine that if anything happens I'm able to replace it for a new one!

Great value. I really suggest you guys get this!!!

I am writing because I am absolutely frustrated and disappointed with the state in which my PlayStation 5 was returned to me after sending it in for repairs through Best Buy. When I dropped off my console, it had normal wear and tear from regular use — nothing out of the ordinary, and certainly nothing major. However, when it was returned to me, I was shocked to find an obvious, large scratch that was absolutely not there before I entrusted my system to your care. This is completely unacceptable. I took the time to carefully maintain my PS5, and I expected it to be handled with the same level of care while it was in Best Buy’s possession. Instead, I feel like I’ve gotten back a console that is in worse cosmetic condition than when I handed it over. To make matters worse, the damage is so glaring that it’s impossible to ignore, and it takes away from the value and overall condition of my system. I want to be clear: this scratch was not present when I turned in my PS5. A tiny scuff might be understandable — a massive scratch is negligence. If your repair center cannot guarantee the basic responsibility of returning a customer’s device in the same condition it was received, that is a serious problem that reflects poorly on Best Buy’s services.

it has great sound for the price and great bass. I live it and so does the family.

Hopefully I never have to use this, but if I do at least I don't have to pay to ship my PS 4 back to Sony. I can get any problems taken care of at a local store. Peace of mind is what it's for...

I have nothing but great things to say about the geek squad protection packages I purchase them for all of my electronics. There is never a problem with service or replacement worth the money.

This is a life saver but my systems always crash at 3 years so sometimes it doesn’t matter