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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3023 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,023 reviews
  • Rated 5 out of 5 stars

    Protection plan for device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great plan to have for your device since it protects you against accidental damages.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used them once in the past but they were fantastic and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up just in case.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new play station 5 so had to take extra warranty because it's electrical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is super helpful. Always grateful to have them to call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get you in an out if it’s something simple also very helpful with customers service make sure you understand what they are explaining to you very recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answer all questions and plenty of knowledge with products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend waranty especially geek squad they are GREAT !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use geek squad for my equipment as of now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best service to have for any mishaps with your merchandise that you have from BestBuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service they always answer my calls and help me over the phone when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for your investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying an expensive item, I recommend adding the insurance. I never had to use it before, but you never know when it will come in handy and you need to replace your item for a faulty item and issue happens outside your warranty or accidents that may occur. When I use my Best Buy Cedit Card, I like to add this option to go along with my financing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great idea

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to not use this protection but fear to know we have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team works perfect, my friend has a problem with his Ps 5 and them fixed in a minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used my warranty services before with this purchase and I recommend purchasing the added warranty with every purchase, Best Buy stands behind thier warranties!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing idea to get for my ps5. Now I don’t have to worry about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always understanding and always help out to their best knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast and reliable service would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feeling safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safer with this protection because who knows what might happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will always be there for your needs......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good to know about protection happy we were able to put it together

    I would recommend this to a friend