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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3018 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,018 reviews
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great protection plan to get. It has a lot to offer !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is almost ALWAYS worth it, no matter what you buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love The Geek Squad Protection, any damage I'll be covered by them. The best thing is that the price is minimal and they have a excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a protection plan especially for the first gen models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can sleep easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection for the system makes it easier to enjoy. I know they are honest and work well with customer so it was a no brainer to get this extended plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation broke they sent me a new one a week later . Guess it came in handy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We're thrilled to hear everything went well with this and we were able to get your unit replaced! Please let us know if there's anything else we can help out with.

  • Rated 5 out of 5 stars

    Perfect plan for anyone buying any electronic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is great and for only 50 bucks you’re covered for 2 full years! This plan worked for me before with my GoPro and it’s worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this insurance! It covers so much and when it comes to electronics you will glad you did rather than not!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I get older I realize that protection is needed when buying new devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your device. For damage, system problems. And you but your head on the below without thinking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this because now i can be protected if something were to happen to my ps5. amazing warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best protection plan and prices hands down. I had to bring the ps5 and add it to the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection or nothin. ?Why not. Because half of the time something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the Geek Squad protection plan. Very good coverage for the product and easy to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know, if ANYTHING goes wrong...it will be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for having an accidental malfunctions, always have your things fixed and secured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the warranty from Best Buy even if the manufacturer offers one. I think you should always do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need this for spills.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my Xbox One when I spilled my drink on it. Sent it off and got it back a couple of weeks. No brainier to get this for my PS4 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and very easy to use, the system takes care of itself for you. Very pleased with the purchase and you will be happy if you have a break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to see my purchased item have a 2 year warranty and Geek Squad 24/7 support

    I would recommend this to a friend