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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3023 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 3,023 reviews
  • Rated 5 out of 5 stars

    Protection is the key

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are quick and helpful and are willingly to do there best to help you with your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Costumer Service!!! I am relieved to know they are here for me is anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem with my PS5 after 1 year and a half and this protection plan fixed it for free very quick and easy. Very recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money for peace of mind. I personally like the peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DeShas PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but I’m hopeful it will go good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best services they have never disappointed. I wouls definitely recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been through it sometimes with my consoles and thank you for helping me always with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom Hack!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids, this is a no brainer! My son was playing on his mini-hoop & accidentally knocked the PS5 down, causing it to stop functioning. We brought it back & utilized the warranty to grab a new one. You have to get another warranty for every time you use it but $80+ versus having to buy a whole new PS5 sounds good to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came to best buy for my very first time to purchase out a ps5 . The guy at the cashier had really nice manners and gave me different options on purchasing the ps5, if i wasnt able to pay in full . He mentioned on opening and seeing if i get qualified for a credit card with best buy. He explained and gave me alot of information on how to use the credit card and what benefits come with it . I got accepted and now im able to use and purchase things i like here at best buy .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, enjoyed it,my friend said it has good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had geek squad double check my connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad come out and double check everything that I hooked up to make sure I had everything hooked up right and we end up finding out that I had a bad wire a brand new bad wire in the gentleman spent hours trying to locate it and we finally found it at first we thought we didn't have to return my stereo but it ended up being a wire he was awesome I cannot say enough about them I highly recommend geek squad I wouldn't buy no electronics without the geek squad services 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the protection you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection that matters! Geek squad has helped fix any problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play 5 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I really recommend it a lot I really recommend it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this for emergency’s cause I always need my tech working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv specially for gaming It’s really good cuality and have really good graphics. Plus the delivery squad bring my tv to my apartment that is in the 2nd floor

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great it helps to enjoy your purchase without any stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    General review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I got this incase anything happens while we have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful , knowledgeable and helpful ! Satisfied with this purchase add on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the additional cost !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased ! My son’s console ended up being junked out due to fan malfunction . This coverage saved me from spending an additional $500 ! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty ever................................

    I would recommend this to a friend