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Customer reviews

Rating 4.8 out of 5 stars with 3016 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,016 reviews
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and fast response online and in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed, but this installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve not needed them with this TV, but they have been great with other items I have purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for the TV and used it once when the motherboard got fried. Best purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ya-Ya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Awesome employees who were nice, mannerable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accommodating people, we had a problem with a playstation dual sense controller, and they assessed the situation, checked it, then instantly put in an order to ship us a new one, no questions asked, 5 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost effective warranty for new PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shortened longevity of gaming platforms due to excessive use prompted me to purchase this service warranty. The coverage for the new PS4 that our son was given for Christmas is in force and it couldn’t have been easier to purchase and implement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the warranty and the geek squad helping me was such a pleasure and very happy that I purchased this from Best Buy. I definitely recommed to buy Best Buy and get the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is easy to understand and set up, they will answer any questin quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing they always keep their word get things done in a timely fashion I have always bought this plan and I have never once been let down by them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my ROG Zephyrus G15 gaming laptop. I purchased this in the past for my PS4 and when something happened, they just swapped it out for me. Great Product as I hate when I don't have enough revenue left to purchase for all my technology hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help me with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was great! sale person helped me out with everything i was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy if you break stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re Clumsy and you’re gonna break it then you should probably get this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is top notch. Glad to know I can get help and service on products when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for any breaks and so worth the money and time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great add on for major purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adding this to all my pricey electronics purchases has given me added redundancy for any failures. Since gaming headphones and controllers go out quite a bit. i use this for headphones and game controllers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job was awesome very patient understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Victors review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance, always there to help with any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to purchase a warranty for your expensive items to make sure it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty definitely came in hand and played a nice role in my situation at the time honestly I don’t know what I would have did without me got a brand new game same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have had an issue with anything I am always given an answer and help immediately. Many of my friends and family also use Geek Squad.

    I would recommend this to a friend