Customer Ratings & Reviews

Every time I had a issue I went to the store and they were very nice and helpful

Geeks squad they are a great team help me with my computer? I needed it. It was very important towards my work and they got it running awesome team amazing team I’m happy.

Love the geek squad just wish they traveled to our area which is 120 miles from 2 different stores in 2 different directions. Very disappointed!

Although I haven’t gotten a chance to use the benefits of this warranty. I know it will come in handy due to the fact my son is younger and sometimes he has accidents.

So worth it! I bought a disc PS5 and it had some hardware issues, brought it back and they replaced it immediately!

I was lucky enough to Score a preorder ,,, kinda glitched my way into one and picked it up release day ,it's a amazing machine it's held up remarkably well my wife took in the shower then gave it a flying lesson and after a dry cycle ,, turned on and worked like a charm

Great customer service always I love buy the protection plan there.

When you think Geek you should always think about Geek squad , they installed my tv in no time and when I say no time is not spending a second on the wrong ! The service was extremely excellent .

In a day and age when customer service is not what it used to be....every time that I have called for help, the Geek Squad has been amazing, professional, and the best!

My old first gen PS5 would shut down on me and luckily i still had Warranty to replace the old PS5 and got the newer updated PS5 model.

It was necessary for me to get protection because I have little children and they are not always carful so in order for me to get it fixed fast I wanted to get it just in case.

Nothing beats this warranty. I mean, you spend alot of money on the console and extras....better believe I'm getting some security....

Super thankful for having purchased the warranty through Geek Squad. My PlayStation decided to turn into a brick 1 year after purchase and the warranty covered a complete new system. Sad it’s a one time use for as expensive as it is but I’m glad none the less. Would have given 5 stars if it was cheaper.

Why not have a warranty just incase anything happens. Always safe to have a backup plan just incase any of your devices doesnt want to work properly. Hassle-free

Can't say good enough things about this exchange program. They are the ONLY reason I don't go to Costco for my electronics. I have items replaced multiple times for defects and NEVER had an issue. They either repair or replace or give you the money value to upgrade if you wish. Only worth it for items over $1000 or high use items.

Less stress for you and really useful in the long run.

The 2 Year Geek Squad Protection is great, because I don't have to worry if my Play Station 4 goes bad. Meaning the Geek Squad is a great service to have, so I can take my Play Station 4 to them to fix if my system malfunctions. Thank You Geek Squad and God Bless You abundantly! Have an awesome week all you out there in computer land! :)

Once again such a bargain for the money to have the protection for 2 years…. The ps5 is an incredible system and an investment… I can’t imagine not getting the extra 2 years of protection

My ps4 broke down. It wouldn't play the game so I took it in to geek squad and they couldn't fix it. Thy gave me a whole new ps4 bundle included a game! And gave me new controller with the old one all used up. I was also in luck because my charge cord was broken and they replaced that too!! Such a good plan to get with such a big game console purchase!

Whenever I need to use the service I'm and given great customer service and knowledgeable individuals.