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Customer reviews

Rating 4.8 out of 5 stars with 3016 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,016 reviews
  • Rated 5 out of 5 stars

    Good service for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary evil for expensive toys like ps5. I’ve had systems go bad randomly so these insurance deals make sense. Ive used them for tv installs as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price helps cover accidental damage sent in an email

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best money I've ever spent. It gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad can help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a day and age when customer service is not what it used to be....every time that I have called for help, the Geek Squad has been amazing, professional, and the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have with the more costly electronics. Great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to buy for peace of mind when purchasing something you do not want to purchase again (or at least until the newer version comes out).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding,geek squad helped me with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service very helpful and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services are awesome, very professional and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation, 5 protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, it's the best. Help me out very professional and quick... Their protection plans are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we got this plan just incase anything were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have a warranty just incase anything happens. Always safe to have a backup plan just incase any of your devices doesnt want to work properly. Hassle-free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always better to have extra proteccion for you big and loved appliances and consoles. I recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super thankful for having purchased the warranty through Geek Squad. My PlayStation decided to turn into a brick 1 year after purchase and the warranty covered a complete new system. Sad it’s a one time use for as expensive as it is but I’m glad none the less. Would have given 5 stars if it was cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy Geek Squad Protection plan if you have little kids. I don't have little kids, but I have an 7 year old niece that walks around with a device on her hands and never looks forward and eventually hits a wall and drops things. So protect your devices even if you don't have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly and professional..................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably not a helpful review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, to be honest, fortunately I have not had to use this yet and hopefully I never need to but I have had the opportunity to talk with geek squad a few times and get help at the store. I spoke with them about how to set up a tv that I bought and then about some settings with a PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have from tech support to installation and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 pro protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust that geek squad will replace if need be in the future

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I thought the console was not working I was able to bring it back and they took it back with no problems only to find out that we had to update the console in order for him to use it

    I would recommend this to a friend