Customer Ratings & Reviews

Bought extra protection just be on the safe side if anything goes wrong,

I love my new ps5 My son is happy and I am also happy to see him happy. The staff is very friendly and efficient.

I never had an issue buy always recommend the geek protection. Just an extra peace of mind.

Love the 86 inch tv. Small apartment so it takes up the entire wall. Don't need to hang pictures

Great warranty i like the length of the warranty. Most people do 1 year or six months

Never needed it but nice knowing you have protection if something happens to your console. Never needed it.

Love how easy and simple they make it. Have an issue start the claim go to the store and get it handled. Simple and easy.

Get this along with any of your major purchase. It’s not worth the heartache if something goes wrong.

You're either one of 3 people. You always get the warranty, you never get the warranty, or you get it sometimes and not, and regret it when you don't. I am the always guy. I have never been disappointed with the level of service Best Buy has offered with their Geek Squad protection.

Its always good to have a warranty on any product you buy just in case something happens to it

Great protection plan to stay in touch with my devices and my kids very happy with this plan

I got this for my ps5, with a day one console I know there is gonna be some issues so incase I run into any that will break my ps5 I know I can use this and be ok.

Great coverage, had a small damage due to the setup and it was replaced with a new one without questions.

The Geek Squad protection is amazing, I won't buy a high dollar high use product without it. I've passed on getting a Playstation 5 because it wasn't from Best Buy.

Get all my electronics from Best Buy! There insurance is the best by far

Geek squad is very helpful with product issues and they are willing to walk you though what's needed or they will come to you to help.

I haven’t had to use this, thankfully. But I’m very happy that I have the opportunity in case something happens

Got the 2-year protection plan for the PS4 Pro because it's expensive and if anything happens to it they will replace it with a new one. They no longer fix these, but give you a new one. Especially for a game like this i would recommend spending the money on the protection plan.

At first I wasn’t sure if I wanted to buy this, because I knew I would take great care of my ps5 but then I read the policy, and you get 1 controller replacement which pretty much pays for the warranty itself

Always a good plan to have never know when something happens