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Customer reviews

Rating 4.8 out of 5 stars with 3016 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,016 reviews
  • Rated 5 out of 5 stars

    Recommended for easy setup and delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and helpful. Was on time and very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i havent needed this yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i havent needed to use the geek squad protection yet, so i will give it 5 stars, assuming that they will help, as needed, when and if the time comes. if i end up utilizing this and i dont feel they earned a 5 star rating, i will return here to update or make a new review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad game console warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good I barely play the system I got the 2 year protection hopefully I don’t have to use it I’m 1 year in just about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad yet. Friends and relatives say their pretty good and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust best buy with my equipment. I know they will do a fine job so it’s worth it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service and knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell you that I am at a zero when it comes to being tech savvy....so thank goodness for Best Buy Geek Squad. I set an appointment which was awesome because there was NO wait. The knowledgeable staff were very patient with me and helped me feel at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet I hope I never have to. I have never had an issue with Best Buy so this should be easy of there ever comes to having an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the unlucky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers accidents great for expensive items. Would be great if it covred thefts but cant have it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully won't need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this just In case, never know what may happen to electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never really had to use the replacement but I’m sure if I ever needed to return or replace an item it would not be a struggle. Great people working there and always answer questions in a professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranties are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? These Geek squad warranties are always great! The service is unmatched, the price is extremely fair, and Best Buy is always willing to lend a helping hand if you have one of these warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth it to get the Geek Squad protection! Replaced same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind - good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always worth it.. I get it on pretty much any electronic device I buy at Best Buy... peace of mind is definitely worthwhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very satisfied! Show up un time, repaired and professional diagnostic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present , kid is happy No problems with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for larger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this one yet but the protection plan from BB have come in handy in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth the investment. I never have to worry about the “what if factor” of my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for my PlayStation and the price wasn’t bad that you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my PlayStation 5.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the protection plan. My son spilled coke on mine but tan is to Geek Squad I was back to playing in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix my problem fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the one you need for your new electronics, they make you feel like got your back if your purchase is not working correctly and they will have a solution for the problem. Love this people.

    I would recommend this to a friend