Customer Ratings & Reviews

Great service and quality for the reassurance that you get

Love the 2 year option!! Great for mistakes that can happen in life.

Best Buy hand down has the best warranty coverage . No questions asked no waiting they replace your items for a new one . Of course if avail of not has to be ordered. Must have on your shiny new things .

I’ve heard fantastic things about Best Buy’s warranty I am super happy with my purchase

The geek squad is amazing, I came in For a broken controller and they sent me a new one

The staff was very helpful, they solved all my doubts

Glad to have it in any case I need to do any repairs

This is an good investment if you plan on having to replace an unit. Nothing wrong with having a little extra insurance just in case of an accident. I’m sure the geek squad will take of any issues.

Excellent, & if it's damaged in transit or anything. It can be replaced quickly & easily.

They help me founf out one of my devices was not going to be sent to me

You’re buying an expensive system. It’s great to have piece of mind

I always get the Best Buy geek squad protection! They are extremely knowledgeable and I believe they have one of yhe best warranties! I recommend it to everyone that purchases a higher end product from Best Buy. They have always covered any promblemd i msy have!

This will be your best investment. You can never go wrong with insurance

I purchased the 2-year Accidental Geek squad protection insurance together with my PlayStation 5. I hope I don't have to use it, but just in case something does happen, I know it will be protected.

EXCELLENT CUSTOMER SERVICE!!! ALWAYS SO HELPFUL & ALWAYS FIX THE PROBLEM!!! THANK YOU ALL SO MUCH FOR YOUR HELP!!!

It’s a solid plan and I love the geek squad. Always willing to help out with everything.

haven't had to use it yet, but I will be glad to have it when I need it

Nice to have this in your back pocket with any purchase made.

Wouldn’t want to buy a PS5 without it. Reasonably priced and insanely smart

Bought this along with my PS5 console just for peace of mind since this is the initial release, and in the case the console or controller may not work.