Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3016 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,016 reviews
  • Rated 5 out of 5 stars

    Helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean need I say more the squad is going to handle it and teach you something in the process

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good while it lasted ..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Samsung plasma enjoyed motion most picture color went out was told can fix but will eventually keep doing same thing .. asked for a full refund was told at point of sale I could get one anytime due to getting extended two year warranty during warranty period came back to do so and was told fix it or maybe a gift card can be issued ... was isssued gift card and you kept 200 warranty payment ..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always there to help! No matter the issue they make it happen!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Get it

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It's good in case you ever do something dumb (or life wants to screw you over)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Tier Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have to safe keep all my stuff Geek Squad always coming in clutch to help save the day.....wonderful service awesome team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and great attitude and answer every ? I had and my son loved there enthusiasm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and best manager on duty at Northridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help fix my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents help fix my computer even if it wasn’t something major!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience they help you to save money in electricity, is good and cute for you home, pretty easy to install and absolutely easy to use, the best for you home ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent price for the extra warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t need to use this but if I do I’m sure I’ll get quality service for the PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always come in handy cause of continuously buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this protection several times. From controllers to a very expensive pc, I wouldn't buy anything without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend literally my favorite place to go service is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Girlfriend dropped my controller in the water so I ran to bestbuy and got a replacement quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the right thing to do doing that the vast majority of the time those expensive computer and tvs die in short time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty reviews

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In case i need it it was a great price for this damage 2 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad number 1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best, I recommend to anyone. Thanks

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Buy it you won’t regret it

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I will always get the protection plan it’s a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have the 2-Year Accidental Geek Squad Protection this is a a serious weight lifted off your shoulders. Anything can go wrong with electronics whether its an accident or a defect. This is a no briner buy for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when items break. I only purchase and insurance plan from Best buy as they stand by their service plan.

    I would recommend this to a friend