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Customer reviews

Rating 4.8 out of 5 stars with 3017 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,017 reviews
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when items break. I only purchase and insurance plan from Best buy as they stand by their service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 2 ur warranty for pervious systems such as Xbox 360, got the ring of death 3 times and each time they replaced the system with no questions asked

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Got me a new watch

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This protection plan always come through clutch for when my stuff messes up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it . I love the geek squad . I can always rely on them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 yr Geek Squad Rip off

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 Console Warranty was still good and I had this 2 yr geek squad which I paid $79.99 for. I couldnʻt get a replacement PS5. Geek Squad worker said I had to pay $100 more for a replacement PS5 ? Since they were out of the one I had. They cheated me out of my money. They gave me a gift card for $471.19. When I paid $554.95 and they canceled my 2 yr geek squad so I lost out of $79.99. Bad Customer Service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Electronic Repair Shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wories I know Bestbuy got my back! Break it Bestbuy will fix it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game Love it also get a free game wow Just love all the way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to get warranty coverage. You never know when new stuff breaks even if you are so careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for Myron PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this protection plan for the PS4 I purchased for my 8 year old nephew for christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang up customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Always glad to use Geek Squad when I need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best service I wouldn’t go with no one else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it and had no issues getting item replaced. They just check it out themselves and instant replacement! Glad I got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mix feeling I feel is fair and the features are good but they try to send the PS5 first with sony first I feel they should do it with the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would i be without the geek squad they have saved me many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were very helpful when it came to helping us choose the best Christmas gift for my son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to everyone no matter what product they buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I ordered it and I feel more secure that I have this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use them but if I do I’m sure it will be amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast without any issues. Would order through best buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my smart tv. It fits perfectly in my living space

    I would recommend this to a friend