Customer Ratings & Reviews

Thank you for covering my PS five. I’m so happy with geek squad.

Always buy the protection plan with a major purchase. Best Buy has the best plan I have ever purchased. I have had to use it with a prior purchase and my item was replaced with a brand new one. No hassle, no questions just simply replaced on the spot!

Excellent service. Easy to use, definitely worth the buy.

I've used this plan before a long time ago when my X-box 360 fail and I was able to get it replaced with no issues, so it was a no brainer to get this for my PS5 just in case. With all of the hardware issues and software updates these days you never when an issue will brick your console.

I had the unfortunate experience of buying an item and not getting the protection plan from the Geek Squad. I lost my investment because it was more expensive to fix than it was to purchase a new one. If I had bought the protection I would have gotten a complete replacement for it. I now always get the protection for my items because it is well worth it.

Hands down a must. This is so helpful especially when you have to use it

Good communication. And good prodect Thank you so much

Haven't needed it thank God but it's there if I do!

I was helped very quickly. To apply for a credit card.

A very affordable warranty. Highly recommended for any accident.

I love that I have this warranty. I will update this warranty when I have a chance. They was very nice and helpful.

I love the protection plan, it gives me a piece of mind on all my electronics that I purchase.

Worth using geek squad, for the price I paid definitely paid its self off

When I was buying my PS5 I was asked if I wanted protection and he told me if any problems that come up geek squad will help. And if anything else happens I can bring it back. Honestly I have a great history with Best Buy so this was a no brain for me. Plus it’s always good to have that extra piece of mind.

Smooth process. Email explains everything Ithe warranty covers

They are always amazing at helping me when I need them

Peace of mind knowing covered if something happens to the ps5

It was my computer, always help me when I need to tell online over the phone all the above great service very patient will be getting the geek squad with all my devices thank you for all your services

Great service on time very knowledgeable. Good people to work with.

bought as a peace of mind protection if anything went wrong with my playstation 5 which was helpful since mine did not work right out of the box went back to the store and switch all is good now.