Customer Ratings & Reviews

Nice to have protection for an expensive piece of equipment. It gives me peace of mind in case something accidentally happens. I at least want to get a good couple of years out of this expensive gaming console.

All my electronics are always covered by geek squad protection! Never had an issue with technicians they always do a very good job and are very professional.

Great product I will buy it again. I am recommending this item

I love geek squad. I will be using them soon as well.

Still trying to figure out if it’s worth the purchase will come back with and update when in need

a good price for an extended warranty that i hopefully never have to use

The team at the San Angelo store are very knowledgeable and quick with their service. I have been dealing with them for several years with no complaints. Thank you Best Buy.

Great for when you buy big ticket items. Highly recommend it.

Good to have the protection. The shop is mear to me

They answer all my questions and helped me fix my problems.

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I’m glad they offered me this protection plan as I do tend to be clumsy with me stuff, so having this for my ps5 is a huge weight off my shoulders.

The best if I have technical issues I’m 100% geek squad will be able to help me

I love best buy iv been shopping there for years and the service is amazeing iv only had 2 problem from shopping with you guys for so many years thank you

I think I bought this for my ps5. Haven't had to use it just yet but I've always heard good things about geek squad so hopefully they don't disappoint.

My ps4 broke down. It wouldn't play the game so I took it in to geek squad and they couldn't fix it. Thy gave me a whole new ps4 bundle included a game! And gave me new controller with the old one all used up. I was also in luck because my charge cord was broken and they replaced that too!! Such a good plan to get with such a big game console purchase!

Can't say good enough things about this exchange program. They are the ONLY reason I don't go to Costco for my electronics. I have items replaced multiple times for defects and NEVER had an issue. They either repair or replace or give you the money value to upgrade if you wish. Only worth it for items over $1000 or high use items.

The 2 Year Geek Squad Protection is great, because I don't have to worry if my Play Station 4 goes bad. Meaning the Geek Squad is a great service to have, so I can take my Play Station 4 to them to fix if my system malfunctions. Thank You Geek Squad and God Bless You abundantly! Have an awesome week all you out there in computer land! :)

Excellent services they handle their product return exchange very well and was satisfied when I need a new one

Cant go wrong backing your product up with a warranty replaces anything for any reason