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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2997 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,997 reviews
  • Rated 5 out of 5 stars

    PS5 protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m delighted to learn that my PS5 is now protected for two years. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have a warranty just incase anything happens. Always safe to have a backup plan just incase any of your devices doesnt want to work properly. Hassle-free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good feeling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have when making big purchases. When ever i have had an issue...they are quick to fix or replace an item. Security blanket as stuff happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it because its always worth it. ACCIDENTS HAPPEN!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is very nice staff i went to check what is wrong with my air pods after they check they give me new one that's so cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad just wish they traveled to our area which is 120 miles from 2 different stores in 2 different directions. Very disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to know it will be covered if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it. It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad protection for all of my electronics. They have the best protection programs around. The service is good and they always present options to beat serve you. I rarely had any devastating accidents with my electronics, but when I did, the ease of replacing it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome as always. Never regret all the time. Makes all happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly service overall enjoyable shopping experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5, Denon Receiver Rocks !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very knowledgeable service , great staff!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super thankful for having purchased the warranty through Geek Squad. My PlayStation decided to turn into a brick 1 year after purchase and the warranty covered a complete new system. Sad it’s a one time use for as expensive as it is but I’m glad none the less. Would have given 5 stars if it was cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing to know i have protected myself from mayhem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth Having plain and simple. For security and forbpeaxe of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are knowledgeable and courteous. Appointments dont take very long and communication is clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting it for any future technical needs....

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 yr Geek Squad Rip off

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 Console Warranty was still good and I had this 2 yr geek squad which I paid $79.99 for. I couldnʻt get a replacement PS5. Geek Squad worker said I had to pay $100 more for a replacement PS5 ? Since they were out of the one I had. They cheated me out of my money. They gave me a gift card for $471.19. When I paid $554.95 and they canceled my 2 yr geek squad so I lost out of $79.99. Bad Customer Service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old first gen PS5 would shut down on me and luckily i still had Warranty to replace the old PS5 and got the newer updated PS5 model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats this warranty. I mean, you spend alot of money on the console and extras....better believe I'm getting some security....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4 Life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always there when it comes to all and any tech support I need. Very knowledgeable, kind, and just all round rockstars!

    I would recommend this to a friend