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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2997 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,997 reviews
  • Rated 3 out of 5 stars

    Everything was on point till random problem occure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was ready for pick up on time but after a few months with minimal use it stopped connecting to tv but console still turned on and with my geek squad service i purchased with the item i am hoping to resolve the issue at my appointment time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hunter was amazing at how quickly he responded and handled my issue. My son will be back on fornite in no time thanks to him, and I’m very grateful for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a MUST HAVE.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is a MUST Have, if you enjoy sleeping safe and sound at night without worrying about your tech breaking down, I'd highly recommend getting this. YouTube is Geek Squad is it worth it for way more detail as eviadance its a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in and out in maybe about 5 minutes and it was amazing. I got it so fast and got home so fast to set it up and start playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    E.g. this bad boi is holstered for the moment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this bad boy feature yet but you know imma holla atcha boi if I need help with the gaht

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I alway purchase a warranty on my product. Have no problems when using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids were surprised when they saw me walking in thru the front door with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents being me connected & built everything! There was a lovely man that assisted me w place in my vehicle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have y’all at our disposal thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely helped me with questions I had and things I needed help with. Everyone was nice and not rude or disrespectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv bought it with a good price and good sales person who explain all the details of it … good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best console and the best place to buy it in the world. super recommended. I'm very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the geek squad protection on all my items. Great customer care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Being able to install anything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was amazing to help with anything that I needed will definitely be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Is A Must For Everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is A Must For Any Best Buy Consumer Doesn't Matter If It's For A Video Game System Video Games, Accessories You Need This

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the business!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty issues were never an issue! When the warranty says it covers something, then they 100% cover what they say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good oportunity to insurance your equipements. I have not used it so far, but its cost benefit seems excellent to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team of people. There when you need them and can always fix the problem if you have one. And get things installed fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The th it’s good because I got a ps5 at the same store and I like how the graphics of the tv looks and I like how and the price the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always wonderful and helpful. Great to have an always gives you peace of mind!

    I would recommend this to a friend