Customer Ratings & Reviews

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

They will always be willing to help you no matter what. If they can do something about it, they will. It’s with buying warranty! Trust me! I had a broken PS5 and warranty saved my bottom!

Love the 2 year warranty plan totally worth the price my head set started getting static noise and got it changed with no hassles.

It is always good to be able to be safe when using all products knowing that are protected

I have not needed to use it yet, but it feels nice knowing my device is protected.

The agents here always do their due diligence on open box items! Never disappointed!!

This product is wonderful, because my son and daughter have been playing with it a lot.

Ps5 ftw best gaming console in the market. Super fast speeds

Glad I have this. If it wasn’t for this plan, I’d be stuck with a bust PS4 Pro. Now I have a PS5 instead.

veyr helpful and they suggested i returned the item and get a full refund so everything worked out

I bought this to go with my PS5. It’s definitely worth the purchase for your high end electronics. If you don’t ever use it, even better. But the piece of mind is definitely worth it

Thank you! I hope I never need to use my PS5 protection plan!

Great service! I ordered to pick it up, and it arrived a day early! The PS5 experience has been a good one. Super pleased with this purchase.

Geek squad is the absolute best, very easy to communicate with the team and they handle situations very well

Best geek squad they know how to fix everything I give them 5 stars

10/10 very worth it helps a lot if your electronic craps out on you for no reason can get a good repair or a replcement

Love having a back up plan it makes me feel safe knowing my things are.safe

Geek squad is always worth getting. I have used them many times through the years. They help everytime and always have a solution.

Who doesn’t love the peace of mind of knowing if something happens you can get help? Honestly if you’re spending $100s on something, it’s worth it

It’s so good i like it and my kids enjoy it and the controls feel soft