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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2136 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 2,136 reviews
  • Rated 5 out of 5 stars

    Money saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful for this warranty! Saves me a bunch of money when my controllers break down! So simple to use, just walk in and tell geek squad the issue, then they give you a brand new controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it yet, but thankful to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Casual Gaming Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming on a budget that is great in every way. Love my Xbox Series S!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They informed me of all the information necessary in order to buy the Xbox as a gift. As well they gave me important information leading me to make the decision to buy a protection plan for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use it yet.so i cannot review it, i just bought it for safe side

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definite VALUE built into the Best Buy Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to up my warranty on my New XBox Series X. You HAVE to purchase an extended warranty on these units because they run abit HOT. That said, the Best Buy Warranty is as good as any I've found. My old play Station died and Best Buy Replaced it on the Spot. Can't really ask for better service than that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful great way to keep system safe and staff was great able to help me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD PROTECTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad service because it was such an affordable price. My game console is new and hasn’t had any problems but knowing if something happens I’m covered is worth paying for it. It puts your mind at ease knowing you have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 2 yr protection because I learned once with my sub woofer. Better to have because I had an issue with it and because of the extended warranty I was able to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 year old absolutely loves it. Great for kids and adults

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced headphones, gaming console, computer and.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always had the best warranties and has always stood behind them. If the Geek Squad can't fix it, they'll replace or refund your money on a gift card. They make it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great warrenty they give you the full price of the device if it is broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go To the geek squad for peace of mind when buying gaming console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Xbox here and I haven't had any issues yet. I always buy warranties with all my products with best buy. Its worth buying their warranties.when I have issues with my products they usually fix it or replace it with a new one. This is with passed experience with their products I have purchased. That's why I always buy everything at bestbuy because they have such a great warranty without the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good look Nice Touch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love xbox brand. My only 2 complaints is this xbox series s does not hold enough storage with back storage ( memory card etc.) and if should be able to play both digital/disk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, never lets me down. Great quality overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy Came Through

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting 2 long years trying to obtain one of these badboys & being with Xbox consoles since 2001. I couldn't be more satisfied with the Fact of having SSD instead of a Hard Drive! Loading/Boot up time is Spot on & cant wait for whats to come to this Platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with defective xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative, friendly & great customer care!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty much always worth it. Especially for controllers and headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than keeping your electronics secured!

    I would recommend this to a friend