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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2136 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,136 reviews
  • Rated 5 out of 5 stars

    Finally happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had the old one and finally I bought him the new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had to use them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use greek Squad use they are around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is a pretty good deal, no questions asked and swap out in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that we have a protection plan in place to help fix and bugs or breakdowns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties have been great! So far no issues when product is not at odds best performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased a warranty for everything that I buy.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hannah at Geek Squad was extremely helpful in helping me get my Console issues resolved!! The team here is supper helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quickly it load my games and the design of it is convenient for my game desk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fast response, good service to purchase just in case something goes bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my butt!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the coverage plan if you get anything expensive. My xbox 1 died with literally a month left on the 2 year plan. They completely replaced it for free nor was there any run around! This is a must have for a high ticket item! Why take the risk when this really isn't that expensive...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan worked flawlessly my xbox has been repaired one time since i bought it never had probls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used it..Hope i dont need to. In that case i will remove or update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great coverage for all your electronics. I always purchase the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System - Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is the best streaming and gaming system out there.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect yourself at all costs

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is peace of mind. Highly recommend adding it to your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good if you think that something might break. If it does instead of buying whole new things you can get it repaired or they might issue a replacement if it is beyond replaceable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting this because you never know what can happen. Better to be safe than sorry. Don’t wanna find out the hard way.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very glad i got the protection. haven’t used it yet but i know if anything happens i can always bring it in !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had an Xbox and upgrading to the series X is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Eventualities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy when our Xbox bit the dust. Luckily, it happened just inside the warranty. We were able to take it in to Geek Squad, they determined it needed to be replaced, and it was very quickly and efficiently handled.

    I would recommend this to a friend