Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2164 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,164 reviews
  • Rated 5 out of 5 stars

    so far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't actually used this particular service yet. However I have used Geek Squad in the past for other products. They've always came through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is comforting to have the plan. have used the insurance on other items and have never had problems using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift, great service love the crew at this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good professional service from Geek Squad folks. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-brainer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hastle if anything happens to your product, I would recommend it with anything of a certain value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the protection plans mostly because of my kids and the dogs.. they really take care of things that happen. Like my son says " I don't know it just broke"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet and hope I don’t . Purchased with my Xbox because Geek squid has always done me right in the past .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insurance, Accidents happen, nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad warranties. I do not like having to pay for repair or replace anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video game console. Definely would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for Xbox

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the service yet so I can’t get any review as of now. But I highly recommend getting the warranty just in case something breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox service protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team did amazing in helping purchase my xbox and getting the best warrenty for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console runs like a high end PC

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything runs smoothly and UI is amazing. Just need to get a 120HZ tv to completely utilize it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to have protection plan when you are buying expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value to protect Xbox one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan to protect my Xbox one S I purchased. It covers everything in the event it breaks or stops working. The plan was a great price and I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The jury is still out on this purchase. It’s excellent that you offer this service but I hope if I ever have yo use it, it does what’s advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am SO glad that Geek Squad has such great protection plans available. It makes purchasing technology much easier and provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the service Best Buy offers. Extended warranty is always a must.!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isa mind good protection plan and it's help me in the past

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad some time ago but I don’t think I would be using the Squad again, some not all give you the worse time, it’s as if once you make the purchase they then treat you any kind of way. Some of them don’t make it easy for me to get what ever item I need fixed at the time fixed.

    No, I would not recommend this to a friend