Customer Ratings & Reviews

Great console works amazing and looks pretty good too

Awesome console, incredible picture if your tv is up to par. Have had xbox’s my whole life and look forward to some gaming over Christmas time. Came with everything to get started. Due to size of games now, I recommend just springing for internal hard drive right away unless you do not play a large variety. Can use external hard drive for Xbox one games, but not the new gen games, those must be internally saved.

I highly recommend getting Geek Squad for the xbox. The HDMI port on previous xbox broke a few times. It’s the achilles heel of this gaming device. I spent a bunch of money trying to get it fixed and now i have to get a new one altogether. Ugh. Unfortunately, i got the first xbox directly from Microsoft, so no Geek squad to help. This time, i am doing things differently.

They are very professional and polite and their customer service is smooth as they come I give these guys a 5 star rating because of how polite and professional this team is.

Basically if you own a PlayStation 5 you play the game then turn off the console. There is nothing else to do. With the Xbox you can spend hours and hours of entertainment. Xbox is better than PlayStation no contest. Have a good day.

Just keep refreshing the page. I was just able to get my order in. I've been trying to hours. So I can understand people's frustration.

I just bought the Xbox series x and the playstation 5 and have been trying to set up remote play for days on the playstation and Xbox both the Xbox is excellent and easy and the playstation sucks I'm at the point where I'm going to return the playstation because it's so horrible but the Xbox is awesome and is easy to setup

I was able to vuy one thanks to people i have subscribed to on Twitter such as Wario64. What surprised me is that Best Buy has a verification system and will actuslly hold your console for you for a bit. I love the Xbox SX! It is powerful and keeps a huge selection of ganes from before via backward compatibility, download, gamepass, etc.

I highly recommend the coverage plan if you get anything expensive. My xbox 1 died with literally a month left on the 2 year plan. They completely replaced it for free nor was there any run around! This is a must have for a high ticket item! Why take the risk when this really isn't that expensive...

I refreshed the page for about 4 hours on the app and on my laptop until I was finally able to preorder it. Can’t wait to pick it up.

Nice service I recommend this service all the way !

Husband and kids love it! Our old Xbox one was nearing the end of its days. Sounded like and airplane getting ready for take off when you fired it up. This one you can barely tell it’s running. It’s fast to load and gameplay/graphics are amazingly good.

What's not to love about this little Xbox? It's perfect for the casual gamer! It has a very small profile, cute aesthetic, and is practically perfect for the Xbox Game Pass. Also the price makes it extremely accessible. Get this one!

This console is has fast loading screens just like the Xbox series X and the amazing thing is that it’s at a lower price. For a next gen console this is an amazing price for the power packed inside it.

Really good console, plays 4k UHD DVDs decently well, not quite as good as a good dedicated device but a nice added benefit.

I have found that when you have kids and electronics that it is a WISE ideas to get added peace of mind by getting the Extra Protection Warranties for EVERYTHING (EVEN THE PLASTIC BAG BEST BUY PLACES YOUR ITEMS IN AFTER PURCHASE, LOL!!) Parents Will Get That Joke!

Does everything it says in the description except...and I quote, "power my dreams." It's the whole reason I purchased the console. I mean, the games run terrific, but my dreams unfortunately are stuck in last gen. All those flops were for not. If you're only using it as a gaming console, then you have reason to be excited.

Finally was able to get one in stock. Super happy with purchase!

Geek squad plans are always great! I have not used this plan yet for my Xbox One, but I have them on all of my electronics that I buy from Best Buy and never run into issues getting my product repaired or replaced.

The pick up was very easy. My son is having the time of his life. Will always use BBY for my items.