Customer Ratings & Reviews

Excellent customer service and very helpful with any questions.

I'm sure geek squad is great if I ever had to utilize it I've only heard good things

Geek squad was so helpful and friendly. Answered all of my questions and walked through everything! Highly recommend!

I had my Nintendo switch fixed i had no problems afterwards and still works about 5 years

I am grateful that geek squad is able to provide myself with the protection plan it offers.

Buy it. You won’t regret it. The computer is fast with awesome quality. Also the light effects look great in the room.

Always helpful when I had any issue with my purchase. Polite and informative. Use the service for many repairs over the years.

Great value for protection. Just bought a new gaming console and was able to add 2 year coverage for less than $100.

Great services. I can always rely on Best Buy for a smooth customer experience

Excellent product and service from the geek squad. Very happy with my service

The Accidental Protection Plan is well worth it, especially with all of the play time the Xbox series console gets nowadays. I recommend getting one when available from Best Buy. Well worth it.

I used Geek Squad on every major purchase from Best Buy

Love the xbox series s. Great graphics, doesn't over heat. Smaller then the other xboxes and lighter.

Hannah at Geek Squad was extremely helpful in helping me get my Console issues resolved!! The team here is supper helpful.

I never uses this service and honestly I hope that we dont have to, since it is an insurance.

Geek Squad service is the best of the best. They truly know what they're doing.

MY SON ALREADY BROKE THE CONTROLLER , WENT BACK TO BEST BUY, AND THEY TOOK MY INFO AND SENDING ME ANOTHER ONE< ITS BEEN 3 DAYS AND STILL WAITING FOR IT TO ARRVE THOUGH< THOUGHT THEY WOULD JUST EXCHANGE IT RIGHT THERE < OHH WELL, AT LEAST A NEW ONE WILL COME SOON !!

All are good and best of luck. I like all electronics items buy best buy.

I strongly believe in the geek Squad service plan. It gives me the piece of mind. If my product ever malfunction i know i can go directly to the store and get help unlike other service plans where you have to call the manufacture even though you bought the warranty from the store.

This protection option for the Xbox I purchased costs less than a single controlller. I feel good knowing that if my family’s gaming system goes down for some reason, I am covered.