Customer Ratings & Reviews

Great product that is offered, haven’t had to use it but it’s nice to have just in case!

Very good service it has definitely helped if i had any problems they are very good at helping.

Their service helped me save money overall. It's great, and the staff are very friendly and helpful!

Definitely worth the money!! And the Geek Squad support team is absolutely steller and an overall lifesaver!! They're all super friendly, extremely knowledgeable and go above and beyond to help in every capacity!

Excellent service, very helpful in assisting with issues

Nice to have piece of mind for the unexpected. Hopefully we never need to use it.

It is a great replacement guarantee! You don’t think it happens, but accidents happen!

I bought my Xbox here and I haven't had any issues yet. I always buy warranties with all my products with best buy. Its worth buying their warranties.when I have issues with my products they usually fix it or replace it with a new one. This is with passed experience with their products I have purchased. That's why I always buy everything at bestbuy because they have such a great warranty without the hassle.

So thankful for this warranty! Saves me a bunch of money when my controllers break down! So simple to use, just walk in and tell geek squad the issue, then they give you a brand new controller!

Awesome service! Any issues I may have are resolved immediately

I purchased the geek squad service because it was such an affordable price. My game console is new and hasn’t had any problems but knowing if something happens I’m covered is worth paying for it. It puts your mind at ease knowing you have protection

They informed me of all the information necessary in order to buy the Xbox as a gift. As well they gave me important information leading me to make the decision to buy a protection plan for peace of mind.

I have not needed to use this, but I'm glad I have it if I need it.

easy access to the warranty if something ever goes wrong. Best buy always going out of their way.

Purchased for my son for his bday and he absolutely loves it! Just what he was wanting

I try to always purchase extra warranty for all my best buy purchases. So far I haven't had any issues when having to replace any items. There's pretty good coverage, personally I didn't do the extra warranty on my s8 plus I purchased because mobile phones require an additional insurance deductible. Wasn't worth it for me because for the amount of the warranty purchase and deductible I could just buy a new phone if needed to. For everything else the warranty is great!!

Just purchased this plan today for my Xbox series X very happy to pay that price to protect a purchase of over 500 bucks not knowing what if anything could happen or go wrong and with new systems or any electronics ya never know so be smart and for sure invest a small amount to protect a big amount!!

Havent used it. hopefully i wont need it but its a good thing to have on the backburner

After waiting 2 long years trying to obtain one of these badboys & being with Xbox consoles since 2001. I couldn't be more satisfied with the Fact of having SSD instead of a Hard Drive! Loading/Boot up time is Spot on & cant wait for whats to come to this Platform.

I purchase Geek Squad Protection for major purchases regularly. I've had the good fortune of having to use it twice for replacement of the original purchase and it's nice to qualify for 100% of the original purchase price when Best Buy can't match the original product. Receiving purchase credit is simple and pain-free. I highly recommend it.