Customer Ratings & Reviews

Just purchased this plan today for my Xbox series X very happy to pay that price to protect a purchase of over 500 bucks not knowing what if anything could happen or go wrong and with new systems or any electronics ya never know so be smart and for sure invest a small amount to protect a big amount!!

I purchase Geek Squad Protection for major purchases regularly. I've had the good fortune of having to use it twice for replacement of the original purchase and it's nice to qualify for 100% of the original purchase price when Best Buy can't match the original product. Receiving purchase credit is simple and pain-free. I highly recommend it.

I try to always purchase extra warranty for all my best buy purchases. So far I haven't had any issues when having to replace any items. There's pretty good coverage, personally I didn't do the extra warranty on my s8 plus I purchased because mobile phones require an additional insurance deductible. Wasn't worth it for me because for the amount of the warranty purchase and deductible I could just buy a new phone if needed to. For everything else the warranty is great!!

The Series X is completely astonishing. I knew from the get go that I was going to need insurance on this magnificent machine. I trust the Geek Squad to help me with whatever needs comes my way.

Everyone was professional and quick to answer questions and if they didn't know they quickly found out for me I felt valued and respected good job

Love how fast this console boots up. However, I would recommend a higher storage, now a days games are getting bigger and bigger and storage is becoming a necessity.

I love the option of having geek squad install my TV!

Always have to have all the protection you can get

Geek squad is amazing and reliable amazing customer service nice and quick and repairs my items quick if not replaces them

This protection service is like insurance. No one really wants to buy it, but everyone is glad to have it when it is needed. In my case, the protection is for an Xbox for a 5-year old, and we have had to use similar protection services for his previous technology toys. So, I suspect that we will be happy to have purchased it.

Easy exchanges when something goes wrong with a product

Best Buy is one the greatest places to shop, it’s welcoming and everyone is so nice. I don’t have to worry about my electronics because of the warranty they provide for only a couple dollars extra. I think it’s so worth it.

Hoping we don't have to use it, but we got an open box Xbox and even with the Geek Squad add on it was cheaper than new!

Its food to know that im covered if I have any issues with my Xbox X

Best thing I have done buying the protection plan cause it is worth it

Quick and easy just informed the employee my problem i was having was informed of my options and within two weeks my Xbox series s was fixed

The peace of mind is worth the price. Xbox is already an amazing product but knowing that I'm covered by warranty for an extra 2 years helps me sleep at night.

Well this is something for my son's extra time and he is very happy

This 2-Year Accidental Geek Squad Protection makes me feel very comfortable that my devices stay protected in case of any accident. very worth having!

I lost everything due to a flood, and I have my red cross case number to prove it. As well as multiple pictures of my house being flooded. As advised, I did not touch anything because of bacteria I just moved whatever wasn't damaged when I moved out and let the cleaning crew the apartment complex hired take care of the rest. My son lost his X-Box S and controllers and my warranty will not cover it because I don't have the device. The last thing I was thinking about was thinking about after losing everything was "make sure we grab the Xbox" for geek squad. I purchased another protection plan for my laptop and took it to best buy this week to find out it needed a new battery. Contacted geek squad to find out the battery isn't covered in my warranty. Unless your kids are a little wild and tend to break things don't waste your money on that 2-year protection plan