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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2157 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,157 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was professional and quick to answer questions and if they didn't know they quickly found out for me I felt valued and respected good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have it and not need it than needand not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping we don't have to use it, but we got an open box Xbox and even with the Geek Squad add on it was cheaper than new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome great warrenty they give you the full price of the device if it is broken

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X box console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 year old absolutely loves it. Great for kids and adults

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-Year Accidental Geek Squad Protection makes me feel very comfortable that my devices stay protected in case of any accident. very worth having!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is the best thing ever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and reliable amazing customer service nice and quick and repairs my items quick if not replaces them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go To the geek squad for peace of mind when buying gaming console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty much always worth it. Especially for controllers and headsets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The peace of mind is worth the price. Xbox is already an amazing product but knowing that I'm covered by warranty for an extra 2 years helps me sleep at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series s repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy just informed the employee my problem i was having was informed of my options and within two weeks my Xbox series s was fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in your best interest to get the geek squad coverage trust me I buy high priced items for my console so when my headset gave out luckily I had coverage and boy was I glad the cost was covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, never lets me down. Great quality overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the piece of mind, always buy the warranty better to be safe than sorry great value. These are expensive to repair. Hope I don’t have to use though lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE GEEK SQUAD PROTECTION PLANS I DON'T ALWAYS LOVE GEEK SQUAD BUT I DO LOVE THE PROTECTION PLANS WHEN THEY WORK AND USUALLY I HAVE NO PROBLEMS I DO HAVE TO GET AGGRAVATED SOMETIMES WHICH I SHOULD NOT HAVE TO BUT I DO REALLY APPRECIATE THE WARRANTIES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox 2 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an Xbox series x without the protection plan and my previous Xbox kicked the bucket on me before 2 years. Manufacture warranty only covered 1 year. Worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with defective xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative, friendly & great customer care!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing better than keeping your electronics secured!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use the protection plan yet but it is comforting to know that it will be repaired or replaced if something goes wrong with the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the two year protection because you never know what might happen down the line with your product purchase. I deliberately waited to purchase the xbox one s until best buy sold it for $189.99, other stores were selling it at this price but I prefer best buys protection plan over any other place. I had to use it in the past on other products and I was happy with it and how easy the process is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option of having geek squad install my TV!

    I would recommend this to a friend