Customer Ratings & Reviews

Geek Squad protection is a must on anything you purchase that is of high value... I have the service on my two thousand dollar Oled and my Xbox series x... They make everything easier when it comes to replacing or repairing purchases so you don't have to go through the manufacturer which can take literally forever.

My little family and I are big gamers. We love playing games together and my boys enjoy having their friends over to play with them.

Always get warranty on anything i buy it helps out a lot you never know what might happen to your important items

Geek Squad has been a big help with any questions I’ve had. Totally worth it! I highly recommend the service.

So far, so good as it were. Hoping I don't need it but as Grandpa used to say, "wish in one hand and s%@! in the other and see which one fills up first." When I don't buy a warranty, bad things tend to happen, so...yup!

Having protection is very important to have. Always be protected.

Love This Console as A former PlayStation user I am deeply impressed by the Microsoft Xbox Series X so glad I made the jump especially with phantom liberty right around the corner

These gaming systems cost way too much these days with little upgrades from the previous bersions. However Microsoft did not disappoint.

This is my first one that I bought and then I just recently bought yet another one very good quality

Always always always add Geek Squad to your purchases. The peace of mind alone is worth it, and when you need it, the team is always responsive and helpful.

So, I purchased the 2-year protection plan for my new XBOX 1S. Why? Well, as much as I love my XBOX products, I went through 3 XBOX 360 units do to them having various malfunctions/deaths. While I was able to pick 2 of them up used (to save cash while finishing a few games), it seemed like a no-brainer to get the new unit fully protected to avoid these potential headaches this time around. JUST DO IT!

This is a must have for a high ticket item. I always buy my higher priced electronics from Best Buy just so that I can get the geek squad protection. Although they won’t cover you throwing your item on the floor, but they always either fixed a problem that came up later on after the limited warranty expired.

So far haven’t experienced any issues with the new Xbox but it’s always assuring to know there’s a top notch team on hand in case anything goes awry.

The Geek squad agents have always been incredible. I haven't had the pleasure of dealing with them except in the store for questions, but always helpful and super knowledgeable.

Very great customer service great management to help me understand everything

I love bestbuy. They always do me right. The geek squad is amazing and it always a fast turn around. Im about to buy a ps5 frim them in the next couple of days

It's nice of the services offered I felt like the price was reasonable, I don't always do extended warranties but this was for an Xbox series X on release day. Release date console sometimes have problems plus it covers the controller so it'll definitely be a five-star rating if and when I ever use it.

First time at this store. Store was clean employees were knowledgeable about what I needed. And had what I wanted. Keep up the amazing work.

Best Buy has the best warranty for their products better than the other large retailers. I had an item that no longer worked through normal wear and tear, Best Buy replaced it right there in store and took my old item away. No fuss and no confusion with this warranty it worth a few more dollars than these other retailers selling square trade. Thanks Best Buy.

Geek Squad has always provided excellent services towards all my devices I have brought in for repairs etc.