Customer Ratings & Reviews

We always use geek squad. Best Buy has one of the best warranty return policies, and geek squad has never failed to get anything we have back on track if it’s fixable!

I like to get the Geek Squad protection for all my products. The peace of mind it provides is most helpful. You never know when you will it it but you can be sure it will be at the worst possible time. This way you can get things taken care of quickly and effeciently.

I haven’t yet had to use this, but I’ve had it myself (this was a gift for my nephew) and the geek squad always helped me out when I needed it! Best Buy is the only retailer whose warranty protections are that I trust.

Best Buy was awesome with helping us find the perfect Xbox for our daughter.

Got the warranty on this Xbox and had an issue with the system didn’t have any problems with getting it replaced

Always always get the warranty. My brand new Xbox series X went kaput after about 10 months and they were able to replace it, no problem. The warranty is always worth it. I get it on every electronic I get here and it never lets me down.

I don't always get insurance, but in this case I'm going by experience. First, regular protection because I've seen consoles fail from manufacturers defects beyond normal warranties and also I've burned up system laser/drives from excessive playing ;). Second, Accidental protection because I've got two young children sharing it with me who may not be so careful as I am with it.

Accidentally bought this but I'm glad I have it in case something does happen

Love geek squad. Get their protection for everything you buy.

High speed processing , emhanced graphics , more power than ever before.

I have a teenager so I definitely wanted to get the protection plan. I’ve purchased them in the past, easy to get the items replaced when they break or don’t work like they should.

So far so good! They always seem to be able to handle any issues within a reasonable amount of time!

I’ve got it just in case my girl spills any liquid on it or drops it.

Even though I only use the Xbox for 3 games it still runs pretty good and it’s not as complicated as a pc

My son loved this he always wanted an Xbox and he asked for this recently and it was hard to get it at first but finally I was able to get it thankfully someone cancelled their order and it was the last one so I got it I love Best Buy!

Item worked good and service was fast. Recommend for everyone

Tis is a nice unit, wsh it had more usb ports. After adding base cooler unit and one external hd dive your out of ports.

Agents where very helpful and very nice have great advice

Alway always buy this best buy is a no hassle return and the receipt is in their system just look up ur phone number

Bought in new condition and very easy set up and switch from old Xbox.