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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2157 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,157 reviews
  • Rated 5 out of 5 stars

    I hear alot of Great things about Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my Xbox One X and I added this protection plan from The Geek Squad I haven't used it yet but if my Xbox does get broken or gets wet for any kind of reason I hope the Geek Squad keeps their end of the deal in fixing my Xbox cause this is my first time I've never ever broken or have my Xbox been fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warrenty, i think its great to protect your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty on this Xbox and had an issue with the system didn’t have any problems with getting it replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought to cover my xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to cover my xbox since i travel for work you never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have to all electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy makes returning or replacing very easy and convienent. A must have, especially products Kids use or items that get a lot of wear. Huge reason I try to buy most of my products through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who does not like to have a warranty on any expensive purchase. While I haven’t used this warrant specifically yet I was able to use a warranty on my elite controller and it was very easy to go through the process so I recommend it for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always takes care of its customers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get geek squad on every electronic I buy at Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats not having it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s be honest, accidents happen, if your homemade giant 2x4 Jenga game topples into your TV or you accidentally put a brick in your washing machine, you will be a happy camper if you have this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing service that Best Buy offers. I add it onto every purchase I make!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad on every major purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never buy electronics without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to make use of geek squad protection plans a few times now which has made the purchases more than worth the cost. Knowing I'll be covered for a full 2 years and not the manufactures standard 90 day or 1 year gives me peace of mind. I so I don't usually purchase electronics without a protection plan now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always better to have protection great piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New X Box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tis is a nice unit, wsh it had more usb ports. After adding base cooler unit and one external hd dive your out of ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased Xbox X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was awesome with helping us find the perfect Xbox for our daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV? Be smart and get coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally I always do this when an item cost $100 or more because it because it pays for itself if you ever need itGenerally I always do this when an item cost $100 or more because it because it pays for itself if you ever need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I only use the Xbox for 3 games it still runs pretty good and it’s not as complicated as a pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway always buy this best buy is a no hassle return and the receipt is in their system just look up ur phone number

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can always rely on Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! They always seem to be able to handle any issues within a reasonable amount of time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidentally bought this but I'm glad I have it in case something does happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Your Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the protection for my Xbox Series X. Although I haven't needed to use it yet, I have used Geek Squad Protection on other products in the past with great results and customer service. I'd expect the same to happen if I ever have to use it again.

    I would recommend this to a friend