Customer Ratings & Reviews

High speed processing , emhanced graphics , more power than ever before.

Its a great console really nice, the graphics do not disappoint. I recommend a 1440p or a 1080p as budget, but if you want to go big 4K or 8k and have fun. Overall great console.

Love geek squad. Get their protection for everything you buy.

I’ve got it just in case my girl spills any liquid on it or drops it.

Great plan to purchase although I should’ve had protection on my girlfriend instead now she’s pregnant. But great purchase love it

The new Geek Squad Protection plan serves its purpose but over the years of being a Best Buy shopper the plans have declined slightly in service and quality, Turn around time has increased for repairs and the agents seem less than invested in making sure a quality experience is created and get your items back to you within a reasonable timeframe. I am also not to pleased with the fact that when a console or hardware product breaks or has a defect it is not replaced with a newer piece of equipment but a refurbished version. Granted that is only if the item you have is deemed unrepairable. I like the extra protection on certain products so I will continue to purchase; however, I think it may be time to reevaluate what these plans once were and go back to the services roots.

Still a good system to use. I still have one myself and it works great . Play alot of older call of dutys.

I recommend getting this on any electronics you spend over $100. I even get it on my Bluetooth wireless headset for my phone.only bad part is when you use it you have to repurchase for the new item. They should at least give you have off. But still great! I hate that I spend more money insuring my electronics at Best Buy that I do donating to any charity. Really pathetic! Excited by insurance for any of your electronics please remember if you find it in your heart for donating the same a lot of money to a charity. Best Buy has a charity when you check out indefinitely donate).

Would always recommend getting Geek Squad protection plan. Comes in handy when things break or stop working, do to no fault of your own.

Bought in new condition and very easy set up and switch from old Xbox.

Item worked good and service was fast. Recommend for everyone

Super easy warranty claims. Ruined a controller cause they don’t get put away and they switched it out for me no charge!

No-brainer for protection of high-end purchases. When you absolutely don't need anything to go wrong with a product, you need this assurance that EVERYTHING will be covered - locally, which is a big deal for me. Communications breakdown with some long-distance returns or exchanges. I like my problems handled face-to-face.

Look at everything that is covered and it better then most things I see now a days at other places

Agents where very helpful and very nice have great advice

I have not had to use this service but Im sure Best Buy will be there if I need them

The Geek Squad is very beneficial and they are awesome! I've needed them for multiple item. They are polite and they get the job done!

Just excited to have a new Xbox X since PS5 can get one cause of online skelepers and hoarders refuse to pay hi $$. But excited to have a Xbox X and we gotta protect our investment fosho!

Xbox definitely upgraded scene graphics, fast and and easy to use..

So happy I have this warranty. I haven't had to use it on my xbox but with other devices this has always come in handy in the past