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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2136 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,136 reviews
  • Rated 5 out of 5 stars

    So Far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like how it sits upright to take up less space. Son wanted for his old games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has the best protection plans. I buy electronics from them partially because of that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it. You won’t regret it. The computer is fast with awesome quality. Also the light effects look great in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solve problems whit my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good personal and fix every problem When you try to find some help there's geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox1 Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 2 weeks after Christmas in store, Associate was friendly and professional, explained to me that if there is a problem with the Xbox 1, to bring it to store and all I need is my phone number.This is such a relief, as this was a gift for my grandson and I live in Wisconsin and he lives in Illinois.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for any product. They are a great team with excellent all around service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Take Care Of You

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad i have done business with them once before and there response time is always fast and on time there never slow i love the service and im proud that they are protecting my xbox series s im very thankful to have protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service with no headache

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad service is amazing and a must have with any high value products such as consoles. I prefer this to have no concerns around possible warranty issues down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy choice for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for protection. Just bought a new gaming console and was able to add 2 year coverage for less than $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is Well Worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect things that can’t do without ! I have not needed to use many of my geek squad warranties but worth the cost if I ever have too!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thank you for sharing this with us. I completely agree! The peace of mind that the Geek Squad Protection provides is awesome. Please let us know if there’s anything else we can help you out with!

  • Rated 5 out of 5 stars

    No issues with protection assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this protection plan. but have used it for other purchases in the past. No issues with obtaining assistance with products covered. In store and Geek Squad assistance is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a MUST-HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a must-have for me! I want piece-of-mind for aa long as I cen get. I have had controllers broken and with this service they've always been covered. Luckily no broken consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use them but if I did I'd hit my 50 character limit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend loved his game! He had been waiting for this for so long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints so far. Theyre always great! And great service and coverages. Pretty fast response also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this service so kinda regret getting it but it still could have been nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful when I had any issue with my purchase. Polite and informative. Use the service for many repairs over the years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming console known to man. Lol. Waiting for the GC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Geek Squad in the past and have never had any issues. Definitely worth purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PAY A LITTLE MORE FOR A GREAT THING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some thos seems useless but, its saves alot of money in the back end for larger $$$ purchases and less hassle of shipping a broken or defective console back to Microsoft. And it covers controllers!!

    I would recommend this to a friend