Customer Ratings & Reviews

The service was so good I never had to use it. But I would have!

Service was great and helped me get my item! Definitely would do it again!

Good protection for xbox series x, was needed just in case any issues.

Tripped over cord during power outage during hurricane zeta, they replaced game instantly, but with a store credit, don't know why because I had my digital receipt

Great system and good for backwards compatibility makes this machine a monster unlike its S series cousin.

Employees always show the best interest in your devices.

We wanted to have support with the Xbox and our controller seeing how we have small children and this was perfect. I read the manual and look forward to their help if I need it

Well worth purchasing Not only do you have protection for the console but controller as well and for 2 full years unlike other protection plans

Though it was clear care went into the packaging of this item there wasn’t any sort of cushioning between the item and the ground, so there was packaging on top and all four sides but underneath there was only cardboard

This is an amazing service. If I have any issue at all I know my device is covered. The only things that are not covered are if the item is lost or stolen.

Best deal for the holidays has to go to best buy. Enjoying all my new toys that i got very easily through the online sections and couldnt be happy with the quality

Always fast friendly service, helped me get back to business

I could not speak more highly about the ladies & fellas of the Geek Squad! Always very helpful and even preventative to help identify issues before you even realize they're there.

Never had too use this service but i purchased it just in case i wouls need it

Never really tried the brand of car camera that I purchased this for but it’s been past the two-year mark and it still works fine so I’m glad I was able to keep this around

Used geek squad service for calibrating TV picture and sound. Very professional, quick, and couldn't ask for more. Thanks Best Buy!

Purchasing the extra protection covers my item after factory warranty ends. Gives me great peace of mind and the Geek Squad is always willing to help and with no extra cost!

I haven't had to use this, but I'm happy to have gotten this protection for my Xbox Series X.

Fast, easy and professional! Staff was very accommodating!

the no hassle return for products with the extended warranty is literally the only reason i shop at best buy. i can find things cheaper elsewhere but this keeps me coming back for more expensive purchases.