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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2157 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,157 reviews
  • Rated 5 out of 5 stars

    Great service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to work at Best Buy when I was in college 12 years ago. Geek Squad is the way to go on anything that is more than $100. Great service and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are the absolute best and very patient and understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make me feel better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet, but I bought the Xbox one for my kids and it is a relief to know it is covered if something happens to it. Which face it having three kids I am going to probably need it at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team did amazing in helping purchase my xbox and getting the best warrenty for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a good place to shop they always help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to have protection plan when you are buying expensive electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hastle if anything happens to your product, I would recommend it with anything of a certain value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics and performance and not loud at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the geek squad warranties. I do not like having to pay for repair or replace anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is comforting to have the plan. have used the insurance on other items and have never had problems using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Console runs like a high end PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything runs smoothly and UI is amazing. Just need to get a 120HZ tv to completely utilize it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything electronic you buy at best buy you need to get geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend them, I always buy them to be safer in case they have any fault

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty you can ever buy and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time when you have a problem, I always purchase geek squad protection for all my purchases, the company has always been there to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved Xbox so this was a no brainer. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed it yet and hope I don’t . Purchased with my Xbox because Geek squid has always done me right in the past .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't actually used this particular service yet. However I have used Geek Squad in the past for other products. They've always came through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont buy consoles without an extra warranty . The Xbox 360 burnt me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the geek squad plan for years on purchases came in handy the couple times I needed it

    I would recommend this to a friend