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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2157 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,157 reviews
  • Rated 4 out of 5 stars

    Never use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 star because I never make it that far. The protection is nice if it’s a faulty machine I’ll bet. Again, price is steep but here I am buying it JUST in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get if you get a next gen console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this protection plan will give you peace of mind, specially since consoles are hard to get in these days so why not?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always a good idea to be safe rather than sorry so why not. Besides its a good value deal!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    California geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to see geek squad is everywhere. Was worried they wouldn't be in California but low and behold they are thank you geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents are always amazing and extremely knowledgeable. I always purchase the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these protect plan it’s affordable and great just in case you have issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work they help you on any questions u have on the products they sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having insurance fo your electronics is so important

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to cover a new and expensive purchase I’m at ease of mind with great geek squad protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing in my xbox, would definitively recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad I bought this plan. I dropped my xbox and i was able to replace it with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get the insurance policy when buying expensive items and geek squad is really nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty is the best. The location I go to is the best.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox Is Great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of fun to play! It is very entertaining and has a lot of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it this yet since I have not had any issues with my products since purchase. It's still always good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go without a protection plan..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this service yet, but I have heard great things from others who have, especially relatives and believe that if it is needed at some point Best Buy will stand and deliver!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this plan, but I have used other plans and they are worthwhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game great sound great quality console for my children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase worth your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands by the Geek Squad Protection Plan. I always purchase and has never failed me. In fact it saves money when your system fails and you wont have to purchase another system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swithed from PS.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome system that brings awesome value. I'm so glad I made the switch.

    I would recommend this to a friend