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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2157 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,157 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are always worth the money you pay for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small children. No worries about disk being damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad insurance. I enjoy true peace of mind that my investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Remote Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, replace my remote without a problem great customer service and replacement plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great just in case the console I have now has trouble working all of a sudden.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked on my old Xbox, purchased it for my new one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use this yet, but on my last Xbox I got the “red ring of death” and Geek Squad took care of it. Knowing that, I purchased the same service for my new Xbox Series X.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A piece of mind!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the insurance because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Florida Geek squad has saved me so many times wether it was my headset, TV or phone it has saved me tons of money from having to rebuy a product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a 2 year protection plan for my new Xbox series S. very helpful if anything would go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far not needing to use it. coverage for tech is ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot buy anything from Best Buy without buying the Geek Squad Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the money to cover a $500 item for multiple years for 70 bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for new console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased cause it’s a gen 1 console their is going to be bugs so if it breaks nice to know it’s under warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plan! I never make a purchase without it. This plan always saves the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan there's been so many times I've had a product break and all I have to do is return to Best Buy and they replace it right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have when you spend money on expensive products that may need replaced!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say its a geek squad protection and easier to manage than dealing with the companies warranty system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get for new tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting protection on new tech. Hope to never need it but the Best Buy replacement plan is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend purchasing this. Worth every penny. Two kids and electronics are always high risk. Have had everything taken care of with zero hassles. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this insurance to protect my Xbox from any accidental or internal damage.

    I would recommend this to a friend