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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2156 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,156 reviews
  • Rated 5 out of 5 stars

    No headache for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not get the protection plan. Just incase. Then I don't have the headache

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and fine product. This game console is perfect from size to hardware. And with the protection plan i feel more comfortable with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has given us a real piece of mind. You never know when an accident is going to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan = sleep good at night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two geek squad protection plan gives me ease of mind when gaming. If anything ever happens you just call the number and they will send an expert out to diagnose and fix your problem. It's a must have for true gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for all your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad takes care of you. Any issues they got your back. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Warrantied Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful warranty protection service. Best Buy customer service is really wonderful to cooperate with as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to game consoles we must have the accidental Geek Squad protection. We've always used a protection plan with BestBuy products, and have never been disapointed with the service, or replacement of our purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good while it worked

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ran fine, download speed was acceptable given my wifi speed, graphics were good, somewhat manageable from phone, the inly problem was that after a bit, it stopped working, also, when buying make sure to have a good, open soace to place, as it needs hood ventilation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work thank you so very much I enjoy my new Xbox thank you for all your hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys warranties are better than many others because they also include accident protection, always remember if you are getting a big ticket item and you have the choice of where to get it from, make sure to remember this caveat. Not all places protect accidents like drops and so forth. Many people believe they have that protection until something goes wrong. Then they find out that their "warranty" was worthless in that case. I used this warranty for a razer blade pro that after tax came out to almost 5k. Took it in to best buy, no problems whatsoever. It was well worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make me feel secure knowing I can get my Xbox series x fixed if I have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I love the option of having it on Wi-Fi or hardwired. Great amount of storage my son really loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pc set up quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very supportive and respectful I love the people that helped

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love it thank-you geek Squad for speaking to the boys about the benefits of a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the geek squad protection is super good if your controller breaks because they will replace it quite fast,i broke my controller and they give me an option if I wanted to pick it up at the store or or if I would like it to be delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    x box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great choice of console. Its very easy to use and great for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t had to use it but it never hurts to have for a “just in case”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned an Xbox before so i decided to try the new series x and im impressed! Definitely get the game pass lol. Owned this unit for a year now and no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stress enough to only buy electronics for Best Buy. Great customer service everytime. The protection plans are so stress free and worth every dollar. This time around I did the trade in option and was super pleased with it. Thanks again Best Buy! I will always be a loyal customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what could happen this is good peace of mind!

    I would recommend this to a friend