Customer Ratings & Reviews

It is a great replacement guarantee! You don’t think it happens, but accidents happen!

I have not needed to use this, but I'm glad I have it if I need it.

Their service helped me save money overall. It's great, and the staff are very friendly and helpful!

The agents have always been exceptionally polite and professional and helped me resolve any issue i've had. But the return and exchange feature of this plan has been priceless. It seems for the past couple years manufacturing quality has plummeted dramatically and being able to exchange so many broken items has saved me a lot of money!

I love Geek Squad protection! I buy protection on every one of my products. Imagine for whatever reason, I somehow knock the xbox over. A power surge hits. Etc. It’s replaced no questions asked through best buy.

Used geek squad for many gaming related products I bought for years, almost never failed. worst experience I've had was for an item that was discontinued, so only thing they could've done is reimburse me with store credit. Overall great coverage.

My son loves his new xbox.. He stays on it all day..

I feel fairly confident that I will not use this in the two years. But I was always raised that it is better to have protection and not ever use it than for something to happen and you don't have protection.

Purchased for my son for his bday and he absolutely loves it! Just what he was wanting

easy access to the warranty if something ever goes wrong. Best buy always going out of their way.

Havent used it. hopefully i wont need it but its a good thing to have on the backburner

I didnt use it yet, cany say anything about it, but for safe side it is good to buy

Amazing service, really recommend. Is very easy and they help you to get everything done

I received some of the best customer service I’ve ever had at Best Buy. That’s why it’s my #1 favorite store in the world. They surpassed my expectations and in the end corrected something that was not their fault but a fault of mine. I couldn’t be more thankful.

“Reliable protection, quick support, and peace of mind!”

I recommend buying the 2-year Geek Squad Protection for all products over 1/4 of your discretionary monthly income. Also, the manufacture warranty requires you to send your product the manufacturer. If you’re willing to do without a defective device for 6 months, then take the chance. I’m not that willing. Just purchase the warranty. You’ll be thankful when your TV goes out and you’re able to replace it the same day.

I always but protection on all my electronics. You never know when something could happen.

Definitely worth the money!! And the Geek Squad support team is absolutely steller and an overall lifesaver!! They're all super friendly, extremely knowledgeable and go above and beyond to help in every capacity!

Nice nice nice Nice nice nice Nice nice nice Nice nice nice

Its worth it, protectin your investment specially for kids using it