Customer Ratings & Reviews

Hoping we don't have to use it, but we got an open box Xbox and even with the Geek Squad add on it was cheaper than new!

Geek squad is amazing and reliable amazing customer service nice and quick and repairs my items quick if not replaces them

best buy has always had the best policy for returns and support and i love being able to deal with ppl in person not to mention not wait for a delivery every time. they have never given me issues for returns or exchanges and have always taken care of me. i've used many of these types of services and most places suck bad but not Bb.

Got this as an insurance policy for my new Xbox Series X. Having a toddler in the house means nothing is safe and I know that the Geek Squad Protection Plans will cover accidental damage. Hope I never have to use it but having it helps me sleep at night and that's worth the price.

Nothing better than keeping your electronics secured!

This 2-Year Accidental Geek Squad Protection makes me feel very comfortable that my devices stay protected in case of any accident. very worth having!

The peace of mind is worth the price. Xbox is already an amazing product but knowing that I'm covered by warranty for an extra 2 years helps me sleep at night.

Quick and easy just informed the employee my problem i was having was informed of my options and within two weeks my Xbox series s was fixed

I love the option of having geek squad install my TV!

Always have to have all the protection you can get

Love the piece of mind, always buy the warranty better to be safe than sorry great value. These are expensive to repair. Hope I don’t have to use though lol.

Easy exchanges when something goes wrong with a product

It’s in your best interest to get the geek squad coverage trust me I buy high priced items for my console so when my headset gave out luckily I had coverage and boy was I glad the cost was covered

I bought an Xbox series x without the protection plan and my previous Xbox kicked the bucket on me before 2 years. Manufacture warranty only covered 1 year. Worth it

Best thing I have done buying the protection plan cause it is worth it

Its food to know that im covered if I have any issues with my Xbox X

I LOVE THE GEEK SQUAD PROTECTION PLANS I DON'T ALWAYS LOVE GEEK SQUAD BUT I DO LOVE THE PROTECTION PLANS WHEN THEY WORK AND USUALLY I HAVE NO PROBLEMS I DO HAVE TO GET AGGRAVATED SOMETIMES WHICH I SHOULD NOT HAVE TO BUT I DO REALLY APPRECIATE THE WARRANTIES

Well this is something for my son's extra time and he is very happy

Geek squad protections have always been worthwhile and a main reason I love Best Buy!!

Haven’t needed to use the protection plan yet but it is comforting to know that it will be repaired or replaced if something goes wrong with the console.