Customer Ratings & Reviews

Bought in new condition and very easy set up and switch from old Xbox.

Generally I always do this when an item cost $100 or more because it because it pays for itself if you ever need itGenerally I always do this when an item cost $100 or more because it because it pays for itself if you ever need it

Agents where very helpful and very nice have great advice

Its a great console really nice, the graphics do not disappoint. I recommend a 1440p or a 1080p as budget, but if you want to go big 4K or 8k and have fun. Overall great console.

Perfect system. No flaws. Excellent Service.........

Great plan to purchase although I should’ve had protection on my girlfriend instead now she’s pregnant. But great purchase love it

Still a good system to use. I still have one myself and it works great . Play alot of older call of dutys.

Xbox definitely upgraded scene graphics, fast and and easy to use..

I bought the protection for my Xbox Series X. Although I haven't needed to use it yet, I have used Geek Squad Protection on other products in the past with great results and customer service. I'd expect the same to happen if I ever have to use it again.

I have not had to use this service but Im sure Best Buy will be there if I need them

Look at everything that is covered and it better then most things I see now a days at other places

Super easy warranty claims. Ruined a controller cause they don’t get put away and they switched it out for me no charge!

Would always recommend getting Geek Squad protection plan. Comes in handy when things break or stop working, do to no fault of your own.

Getting warranty through Best Buy is so easy and very convenient. Definitely worth getting warranty.

Have not had to use this yet but in the past you all have been great! THanks!!

geek squad is great and makes replacing things that might have gone bad easily.

This is a great service of insurance for your Xbox if you ever have any questions geek squad is here to help

The new Geek Squad Protection plan serves its purpose but over the years of being a Best Buy shopper the plans have declined slightly in service and quality, Turn around time has increased for repairs and the agents seem less than invested in making sure a quality experience is created and get your items back to you within a reasonable timeframe. I am also not to pleased with the fact that when a console or hardware product breaks or has a defect it is not replaced with a newer piece of equipment but a refurbished version. Granted that is only if the item you have is deemed unrepairable. I like the extra protection on certain products so I will continue to purchase; however, I think it may be time to reevaluate what these plans once were and go back to the services roots.

The Geek Squad is very beneficial and they are awesome! I've needed them for multiple item. They are polite and they get the job done!

Ive always loved xbox. This one is fast and easy to use. Highly recommend